Bob's Collision Service of West Michigan Inc

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciate the text updates.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied. It looks brand new.

Customer Service - 5.0/5.0 -

Everyone at Bob's Collision is Awesome. They fixed my vehicle and followed up to make sure everything works great. So thankful for the care they took and for the personable care from everyone of their employees involved. Thanks so much. Bob's Collision Rocks!!!!!!

Returned Clean

My Experience - 5.0/5.0 -

Very pleased, thank you to the team that work on my car 😊 and for leaving my car spotless!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I appreciated their clear communication about the repair timeline.

Customer Service - 5.0/5.0 -

The texts updates are very helpful!

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0 -

The quality of the repair work was nice but I noticed they put old parts back on my front bumper that were not damaged.

Customer Service - 5.0/5.0 -

Customer service was professional and helpful.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would not go anywhere else. I would 100% recommend Bob's to anyone who ever ask me about needing repairs done

Repair Quality - 5.0/5.0 -

My Insurance company sent my repair work to Burger Chevrolet. I changed it to Bob's. Matt and the whole team at Bob's have always taken great care of me and my vehicles over the years . I would 100% recommend Bob's collision for any repairs You need to go to a body shop for . Thank you guys . Ron Carpenter

Customer Service - 5.0/5.0 -

The best in the business !

Returned Clean

Likely to Recommend - 5.0/5.0 -

We are very willing to refer others to Bob’s for their body repairs

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Really appreciated all the attention to detail and getting my car finished before Christmas. I didn’t think it would be possible with all the little parts and pieces that got damaged. Thank you so very much.Happy holidays :-)

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything looks great

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for your kind service 🙏

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very satisfied with the work that was done on the car. Thank you

Customer Service - 5.0/5.0 -

Everything was top notch

Returned Clean

My Experience - 5.0/5.0 -

Car was nice and clean when we picked it up thanks so much bobs

Likely to Recommend - 5.0/5.0 -

Our family has came here a few times unfortunately and they always take care of you

Repair Quality - 5.0/5.0 -

Went above and beyond with my daughters car thank you

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

You did a great job and fixing my wife’s Jeep. Thank you.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They are highly professional and do excellent work. My vehicle looks brand new and will refer everyone to Bobs

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Bobs is excellent with their communication and follow through. My repaired car looks pristine and was completed a day earlier than anticipated!