Bob's Collision Service of West Michigan Inc

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

I always use bobs collision. Each time I use them I'm always satisfied. Thank you for always being kind and upfront with my vehicle. If and when I need to get it fixed again I will choose bobs collision again.

My Experience - 5.0/5.0 -

I will spread the happiness I experianced!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

The shade of white on the new rear bumper looks a little bit different than my car's Aspen White. Other than that it looks good.

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

My wife and I, simply - “got just what we asked for”!!!

Likely to Recommend - 5.0/5.0 -

Would recommend

Repair Quality - 5.0/5.0 -

Thank you for a great repair. Sorry for responding so slowly.

Customer Service - 5.0/5.0 -

Friendly personnel. Answered all my questions.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Thanks for the quick repair service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Bob's does great work. They are good communicators and friendly to deal with. I will continue using them in the future and recommend them to my friends and family.

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

When customers drop off a car to be repaired tell them to call before coming to p/u the repaired car, even if they receive a text saying it’s ready

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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My Experience - 5.0/5.0 -

Repairs were completed in time frame promised and they look great!

Likely to Recommend - 5.0/5.0 -

we have referred friends and family members to Bob’s collision over the years.

Repair Quality - 5.0/5.0 -

Repairs look great!

Customer Service - 5.0/5.0 -

Josh was very responsive and explain the process clearly.

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My Experience - 5.0/5.0 -

The whole experience was excellent. Wouldn’t hesitate to bring my automobile to your shop

Likely to Recommend - 5.0/5.0 -

I would not hesitate to suggest going to your business, first choice

Repair Quality - 5.0/5.0 -

Your business is excellent, receptionist friendly and easy to work with. Car was done promptly and repair was excellent.

Customer Service - 5.0/5.0 -

Excellent

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My Experience - 5.0/5.0 -

The team at Bobs was great! I very happy with their professionalism and kindness. They did an awesome job fixing my Subaru and I would highly recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Highly satisfied and would recommend to anyone who needs repairs done to their vehicle. Thank you for your excellent work and professionalism.

Customer Service - 5.0/5.0 -

Excellent!

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My Experience - 5.0/5.0 -

Perfect

My Experience - 5.0/5.0 -

The work was outstanding, very impressed by the way it looked and for giving it a wash to top it off. The paint job was remarkable. Thank you all so much for a job well done and I will be coming back if I ever need work in the future as well as passing the word on to anyone who needs body work done you guys are the best thanks again.

Likely to Recommend - 5.0/5.0 -

Definitely would recommend them to anyone that needed work done.

Repair Quality - 5.0/5.0 -

Their work is awesome and their staff is very friendly and helpful will be going back if needed in the future and we'll be relaying the message to anyone that needs body work. You guys are the greatest, thank you.

Customer Service - 5.0/5.0 -

Awesome... Matt is very friendly and helpful.

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My Experience - 5.0/5.0 -

Friendly, easy to understand about the process, and good updates coming from the app. And the car looks fantastic! And they even washed it all really nice for me.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing repair work! And w the interior detailing it felt like a brand new car! Will highly recommend your service in the future! Best!

Customer Service - 5.0/5.0

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone was very helpful from in person to dealing with scheduling times on the phone.

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Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

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