Body by Cochran - North Hills
In operation 3 years.
Body By Cochran - North Hills is a part of the network of Body By Cochran Collision Centers, a division of the #1 Cochran brand of dealerships, to serve the greater Pittsburgh area. Taking care of you as our customer is our #1 priority. We're here to get you back on the road safe and sound if you've been in an accident. Our team is highly trained in all of the latest vehicle technology and repair requirements to make sure your vehicle is fixed correctly to OEM standards. We are I-Car Gold Class and Assured Performance recognized as repair professionals, OEM certified. We're equipped with all latest modern repair equipment to handle any repair need. We look forward to meeting you, and taking care of your collision needs!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
We did business with Critchlow in the past, so without doing a lot of research, went to Cochran. Also, I get my car inspected at Cochran in Wexford, so I do have a relationship with Cochran.
Repair Quality - 3.0/5.0 -
# of days quoted was 5 days off extending through a weekend, which precipitated me having to rent a car. The alignment of the fender to the bumper area is off a little which is something we look at when determining whether a car had been hit. Paint match a 10. Wash and shine a 10.
Customer Service - 3.5/5.0 -
The receptionist was pleasant. Did not call back the day she stated. Told me one day my car was in assembly (which means it still had to go to paint) and called the next day saying it was ready for pickup. Seems like the right hand didnāt know what the left was doing.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The work they did looks great and was done when they said it would be.
Repair Quality - 5.0/5.0 -
My husband and I think they did a great job. The truck looks amazing.
Customer Service - 5.0/5.0 -
We were informed on how the work was progressing.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
No communication. I had to call to get updates for very minor repairs and it took 2.5 weeks.
Customer Service - 0.5/5.0 -
No communication
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The work was completed but parts were reused and we had to bring the car back and request those seals be reordered and fixed. One of the seals is now back ordered.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We always receive excellent service from this shop.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff was very helpful and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very pleasant and willing to help you in any way š
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The reason why Iām giving an eighth is because there was oil spilled all over the motor
Customer Service - 3.0/5.0 -
Because Tom just seem like he did not want to be bothered
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0 -
My issue is that the sensor that came on should have been a part of what was repaired. Now I have to lose access to my car again in order for this to be corrected. This further interruption costs me additional time and money.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went out of their way to help me.