Body by Cochran - Youngstown
Body by Cochran- Youngstown is a fairly new addition to the Cochran family. With a few renovations and an implementation of brand new “state of the art” equipment and tooling, along with current industry and manufacture specialized staff training, this facility is primed and ready to perform above board repairs. Our goal is always set to meet and exceed expectations in any and all collision repair needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Especially happy that car was cleaned inside and out. Really appreciate that.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Monica was amazing! Very helpful and communicated well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect customer service
Customer Service - 5.0/5.0 -
Great people at body by cochran
My Experience - 5.0/5.0 -
Everyone at the shop was super nice. You repaired the jeep very quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new! You guys do such a great job every time
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gary and Monica were very professional and considerate. They went above and beyond and my vehicle looks fabulous! Cochran Body is my body shop of chose now, will always refer them. Thank you guys!
My Experience - 5.0/5.0 -
Everyone was great there. Didn’t take long at all to get my car back and everything looked amazing!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.5/5.0 -
Why would anyone wait until 4pm on a Friday to call that the car is finished and expect a pickup by 5pm the same day.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did good job looked great..I think might be the weather and ice but camera sensor error comes up
Customer Service - 5.0/5.0 -
Thank you for taking care of my truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
The repairs themselves appear to be adequate and the car is running well. Unfortunately, the customer service was terrible, and because of that I hope to never need to return to this shop or recommend it to anyone. Not once did anyone from the shop contact me with an update. Every single communication came from me. I was told “worst case scenario” four different times, and every one of those statements turned out to be inaccurate or outright untrue. When the vehicle was finally completed, I was told it could not be released until the insurance company paid. I then spent an entire week making daily calls between the shop and my insurance company trying to resolve an issue that should never have been my responsibility. It was very clear that this shop was more focused on getting paid than on getting me back into my vehicle. After being told they sent paperwork to the insurance company that morning, I was told by the shop, “sometimes if the customer calls the insurance company themselves it will speed things up”, at that point, I had already done that after hanging up with the shop. That was a Monday afternoon, and they said they sent it in the morning that day, but the insurance company never received it until Wednesday mid morning. Because my rental coverage was ending, I felt pressured into paying more than my deductible just to retrieve my car after the shop declined a virtual assist appointment with my insurance company. I later confirmed directly with my insurance that I could take possession of the vehicle and complete the virtual assist myself. To make matters worse, the shop performed additional repairs without notifying or receiving approval from the insurance company. As a result, I am now out of pocket for costs that could have been avoided if the shop had communicated properly. This entire experience was disorganized, misleading, and financially damaging. I was left to manage insurance issues, deadlines, and communication on my own while the shop failed to act responsibly or transparently. The only positive part of this experience was my car salesman, who helped me locate an EV-certified repair facility and has been supportive and apologetic for the way I was treated. Overall, this shop made me feel taken advantage of and dismissed. I strongly advise others to take their business elsewhere.
Customer Service - 0.5/5.0 -
The repairs themselves appear to be adequate and the car is running well. Unfortunately, the customer service was terrible, and because of that I hope to never need to return to this shop or recommend it to anyone. Not once did anyone from the shop contact me with an update. Every single communication came from me. I was told “worst case scenario” four different times, and every one of those statements turned out to be inaccurate or outright untrue. When the vehicle was finally completed, I was told it could not be released until the insurance company paid. I then spent an entire week making daily calls between the shop and my insurance company trying to resolve an issue that should never have been my responsibility. It was very clear that this shop was more focused on getting paid than on getting me back into my vehicle. After being told they sent paperwork to the insurance company that morning, I was told by the shop, “sometimes if the customer calls the insurance company themselves it will speed things up”, at that point, I had already done that after hanging up with the shop. That was a Monday afternoon, and they said they sent it in the morning that day, but the insurance company never received it until Wednesday mid morning. Because my rental coverage was ending, I felt pressured into paying more than my deductible just to retrieve my car after the shop declined a virtual assist appointment with my insurance company. I later confirmed directly with my insurance that I could take possession of the vehicle and complete the virtual assist myself. To make matters worse, the shop performed additional repairs without notifying or receiving approval from the insurance company. As a result, I am now out of pocket for costs that could have been avoided if the shop had communicated properly. This entire experience was disorganized, misleading, and financially damaging. I was left to manage insurance issues, deadlines, and communication on my own while the shop failed to act responsibly or transparently. The only positive part of this experience was my car salesman, who helped me locate an EV-certified repair facility and has been supportive and apologetic for the way I was treated. Overall, this shop made me feel taken advantage of and dismissed. I strongly advise others to take their business elsewhere.