Bracken Collision 281
Elite Collision Repair. Trusted Experience. Quality You Can Count On. For 30+ years, Bracken Collision 281 has been delivering exceptional collision repair and auto refinishing services to customers throughout San Antonio and beyond. Our team combines expert knowledge, quality workmanship, and efficient repair times to get you back on the road with confidence. We take pride in providing high-quality body and paint repairs at a fair price, backed by the experience and attention to detail our customers deserve. Our commitment to excellence has helped make Bracken Collision a #1-rated collision repairer in our market.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Had to come back to get back up light fixed that was bit of a problem as it should have been fixed the first time.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bracken did an amazing job with my car! It came back to me in fantastic condition and everyone that I encountered from the front desk to the service department were understanding and respectful. I highly recommend them and will continue to do so and if I need repairs to any of my vehicles, it will be the only place I will go.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repairs were done for a decent price and it was quality work. Only problem I had was that glass from broken window was not cleaned up.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This process took a very long time, but my truck looks and runs great.
Customer Service - 5.0/5.0 -
The folks at Bracken were very professional and accommodating. Molly was very kind and answered all my questions and kept me updated on progress.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
No idea - it took so long for a simple repair that I ended up transitioning into my new car and lease-land took this back after about 6 weeks in the shop
Customer Service - 1.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Took longer than they told me because they had employees out on vacation! And then they should have fixed the mirror sensors before attaching bumper so then I had to go back to pick up vehicle. Very inconvenient.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
My miata had a roof leak after receiving back. After two times, bring back it was corrected. I give major kudos to Molly for taking care of things.
Customer Service - 4.5/5.0 -
Molly is an excellent, overworked, customer service representative at Bracken.
Returned Clean
My Experience - 5.0/5.0 -
The staff was very friendly and communicated nicely with us. Work done on the car was professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
The estimate was wrong on your all's part. It took longer than expected. Paint did not match offered my hood. As a sample
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were able to fit me in quickly and had the work done sooner than expected
Customer Service - 5.0/5.0 -
Helpful and friendly