Bracken Collision 281

4.8 (1,435reviews)
95%
26995 Hwy 281 N,  San Antonio,  TX  78260
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Shop AssistantSparkles

Elite Collision Repair. Trusted Experience. Quality You Can Count On. For 30+ years, Bracken Collision 281 has been delivering exceptional collision repair and auto refinishing services to customers throughout San Antonio and beyond. Our team combines expert knowledge, quality workmanship, and efficient repair times to get you back on the road with confidence. We take pride in providing high-quality body and paint repairs at a fair price, backed by the experience and attention to detail our customers deserve. Our commitment to excellence has helped make Bracken Collision a #1-rated collision repairer in our market.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,435)

Likely to Recommend

Repair Quality

They were able to fit me in quickly and had the work done sooner than expected

Customer Service

Helpful and friendly

Returned Clean

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Repair Quality

Incredible service, did everything they could to save me money

Customer Service

Returned Clean

My Experience

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Repair Quality

Marissa was great. Did everything needed. Out faster than promised. Sorry I needed them…but great service.

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I was very pleased with the work!

Repair Quality

My car looks like new!

Customer Service

Communication could definitely improve. My car was kept almost two months and I did not receive updates or explanations

Returned Clean

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Repair Quality

Missed door guards initially but came back and installed in minutes

Customer Service

Returned Clean

My Experience

The repair was handled quickly and was completed even earlier than originally discussed. Everyone I had an interaction with was so nice.

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Repair Quality

Had a driver's side door card not completely fastened. Bracken took care of it. Absolutely excellent customer servce.

Customer Service

Returned Clean

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Repair Quality

Marissa is GREAT - you cannot possibly pay her enough!!!

Customer Service

It was Marissa again - and the work you all did was great too

Returned Clean

Likely to Recommend

Workmanship needs to be tightened up and pay attention to fit and finish. Overall the work wasn't to bad but I can see where the gaps are and they stand out.

Repair Quality

The gaps are off. the gate pulls beyond the rear fender and sometimes does not want to close and pops back open. I would expect it to be closer to factory specs. It is a work vehicle, if it was my personal vehicle I would not have accepted the work.

Customer Service

Has very short interactions with the people. I cannot provide a good rating on the level of service I received.