Bracken Collision 281

4.8 (1,434reviews)
95%
26995 Hwy 281 N,  San Antonio,  TX  78260
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Shop AssistantSparkles

Elite Collision Repair. Trusted Experience. Quality You Can Count On. For 30+ years, Bracken Collision 281 has been delivering exceptional collision repair and auto refinishing services to customers throughout San Antonio and beyond. Our team combines expert knowledge, quality workmanship, and efficient repair times to get you back on the road with confidence. We take pride in providing high-quality body and paint repairs at a fair price, backed by the experience and attention to detail our customers deserve. Our commitment to excellence has helped make Bracken Collision a #1-rated collision repairer in our market.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,434)

My Experience

My Experience

Ray was g rear and very helpful. The car looks brand new too, so I’m very happy!

Likely to Recommend

Repair Quality

I feel like the repair wasn?t up to factory standards, and now there is almost like paint on my windshield that will not come off

Customer Service

Feel like the repairs weren?t up to factory standards and there is paint on my windshield that will not come off

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

One of the ladies at the customer service desk was not very polite. I told her I was there for pick up and she replied "Pick up what?" in a manner I perceived as rude

Returned Clean

My Experience

I look forward to continuing to use their services with my other vehicles and with the one repaired for other repairs

Likely to Recommend

I was supposed to get an estimate on future repairs to see if I could bring my vehicle back soon but that never fully happened

Repair Quality

I need to bring it back to have a spot that was missed be repaired.

Customer Service

Returned Clean

My Experience

Disappointed at the moment. Overall good. Got in my car this am and the headlamp installed is not working correctly. The running.parking section is not working.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Not a good job

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me up to date with text messages so I could view when my schedule allowed

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the timely and great quality repairs to my minivan.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Appreciated being notified as the repair progressed through text messages. Everyone I talked with was very professional and friendly. The service work looks perfect -- am very satisfied with the results.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Overall the repairs look pretty good friendly service but on arrival and inspection the door jam got missed and not even painted clear coat spots above the windows were spotted and the vehicle had to be taken back to the back and re sprayed and touched up. The pop in for the plastic fender flare is loose. And the car needed to be buffed out more where it was painted there were and are some streaks in the paint job where everywhere else it’s a smooth transition.

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Team did a great job and my wife were very satisfied. Thanks

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The damage that I came in to get fixed was repaired as well as a few other scratches on the car. This was a nice surprise! Overall, the work done was great and my car looks brand new! The repairs were done in a timely manner and I was regularly given updates on the repair job. Couldn?t be happier!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Job not finished.

Customer Service

Have to take my truck back.

Returned Clean