Bradley Collision Center

4.4 (135reviews)
88%
1550 N Morton St,  Franklin,  IN  46131

Our collision center is known for its expertise, honesty, and stellar service. Here at Bradley collision center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (135)

Likely to Recommend

Repair Quality

Cosmetically they fixed it told them to check the brakes because after the incident brakes didn’t sound good they said ok, they didn’t even touch them… Disappointed

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Scratches wasn't there and a mark on my back bummer and two spots from dirt or not a good clean job on parts

Customer Service

Buy it's still going on the the scratches and mark on the bumper

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The Lexus sticker has some bubbles in it and while appreciate the inside carpets being cleaned my car smelled from them not being dry

Customer Service

Excellent attention to customers

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff was great and made this process feel so way. I was frustrated that my car even had to go in and they reassured me that my car would look great and they would make sure I was a hundred percent satisfied and that’s what they did! If I ever had to have any more body work I would definitely take my car back.

Customer Service

The front office staff here are amazing. Very friendly and welcoming. They reassured me every time we talked that my car would be in great hands and they would make sure I was a hundred percent satisfied.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very good job

Likely to Recommend

Repair Quality

Customer Service

Very satisfied

Returned Clean

My Experience

I returned the Malibu to Bradley Chevrolet via a tow. The check engine light came on Saturday June 7th at 9 o'clock am... RPM's shot up to 5, lost all my games and power was lost while on the interstate. However, The body work was fantastic

Likely to Recommend

Body shop a 10 Service a 3

Repair Quality

A 10 for the body work. But the check engine light never came on pre accident. To get told the accident didn't cause it and to get my vehicle back with the check enigma light on I'm very disappointed.

Customer Service

All the employees were courteous and friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

After Jim got involved. Jim got the issue resolved

Returned Clean

My Experience

Wonderful job matched paint exactly did job in a timely manner will use them for next accident if I have any

Likely to Recommend

Repair Quality

Excellent work 👏

Customer Service

Returned Clean

My Experience

Everything looks great. Very satisfied with the repairs work on my Honda. Everything was done very professionally?

My Experience

Communication via text was excellent.

My Experience

Everything looks good! And it was clean!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I told the person who initially inspected my vehicle and wrote up the repair estimate about the passenger front door binding and makeing noises when you open and close it.This was brand new since we had gottten hit. When we picked up the vehicle I had my son check it and it hadn't been fixed even though when they worked on my vehicle someone else should have noticed it even if the inspector didn't put it in his report. Before we left the inspector walked out with us and told me at that time it wasn't caused by the accident and just spray wd-40 on it. Well that didn't work because it needed a new hinge because of the accident that damaged my bumper, fender, and door trim piece on that side.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Had my car for 2 months, did not complete repairs, put a large ding in a door while they had it. The day after picking up car, the check engine light came on, took car to a reputable place where they found more damage caused from the accident that was not addressed at Bradley. It was the charcoal canister and lines. Then when they are working on this, they found an additional line that Bradley tried to use epoxy to repair instead of replacing the line, the epoxy already was not holding, so this has to be replaced. This is within days of receiving car from Bradley. So no, I am not pleased with the work done at Bradley

Customer Service

I had to call them to check on progress. They did not notify me

Returned Clean