Caliber - Franklin in
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thanks for the job well done and for fixing my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The communication was great from Corbin and the lady at the front desk aswell. (Don’t remember her name). Everything was fixed properly. My only issue is when I got my car back there was and is still is a missing piece in my door panel, I still have not gotten a call about it. It also almost took a month for a mirror replacement
Customer Service - 5.0/5.0 -
Communication was great, everyone was nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The fender didn't aline with the front bumper. But i accept it as i didn't have the time to leave it to fix. But over all it was 98 per cent well done
Likely to Recommend - 2.5/5.0 -
Nice personnel up front in the office, but i believe the boby personnel are average
Repair Quality - 3.5/5.0 -
No, again the front bumper didn't fit up correctly on the left front of my car
Customer Service - 3.5/5.0 -
The front bumper didn't fit correctly on the left front
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was really nice, they took care of getting the reservation for my rental car before I even got there. They were very much working in a timely manner as I got my car back 10 days earlier than expected l. I would definitely recommend them and come back again myself.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was friendly and professional each step of the way. I appreciated the communication and honesty. My car looks great. The paint color match is perfect. Thank you for making this experience positive!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff at Caliber were great to work with during my car repairs. The communication was excellent. Car looks great!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly professional staff. Quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very quick.. Was told normally that most vehicles are a 2 week turnaround and less than 5 days it was completed with very nice results. WOW! Great job.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It took a really long time, but the job got done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for always taking care of me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was wonderful
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I needed to bring the car back after it was returned to me the first time for a second time to fix the front alignment that got overlooked.
Customer Service - 4.0/5.0 -
I like the way they were able to stay in contact with me during the process, but I had an exception when the car was taken back for the second time to do a front alignment. There was no communication about the car taking longer than what it needed to take because the wrong parts were ordered and they had to wait longer to get the car repaired