Brad's Collision Center LLC

5.0 (2,157reviews)
99%
22202 N 19th Ave,  Phoenix,  AZ  85027

Brad's Collision Center takes pride in being a Family owned business. Get to know why Brad’s should be your first and only choice for collision repair. Bring your car in for a free damage analysis report with no appointment necessary. We have been in business since 1985, and are the largest independent collision repair facility in the area. Brad's is factory certified by Ford, GM, Chrysler, Infiniti, Nissan, Honda, Kia, and Hyundai. IT'S NO ACCIDENT, at Brad's Collision Center Service & Quality are our top priorities, our goal is to exceed every customer's expectations. We consistently achieve high praise in our Customer satisfaction surveys, and enjoy maintaining 4.9 stars with a 99% Customer satisfaction rating!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,157)

Likely to Recommend

Repair Quality

I have taken our fleet of trucks, vans and cars to Brad's for years. Always happy with the work and the prices are fair.

Customer Service

Returned Clean

My Experience

Everyone from the secretary to the gentleman who gave me the estimate were fantastic. They actually cared and wondered if I was hurt. It felt like a family, not strangers. They did a great job!!🥰

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Front desk and Doug were very friendly and knowledgeable repair cost was reasonable as well.

Returned Clean

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Quality of repair was great. Took way too long 4 to 5 day. Estimate took 21 days with the only communication initiated by me.

Customer Service

Returned Clean

My Experience

My vehicle looks better than ever! The staff is incredibly kind & welcoming, and helped me throughout the process. I especially want to thank Doug & Tami for their amazing customer service! A+++!

Likely to Recommend

I hope to not have any more body damage anytime soon, but if I do, I will be returning here. Will definitely be passing my recommendation on!

Repair Quality

The staff was very kind & helpful. They kept me updated throughout & there was never a moment in which I was getting the ‘fishy’ vibes that I have experienced at other auto repair shops. Tami & Doug were very welcoming and patient with all of my questions. My car looks better than ever and I couldn’t be more satisfied! Would definitely recommend them to everyone! A+++!

Customer Service

Everyone was welcoming and helpful! I was never made to feel like I was a bother with all of my questions, and Doug walked me out to my vehicle upon completion to make sure that I was satisfied with everything! If only every establishment had such great service!

Returned Clean

My Experience

We always use Brads and the others guys insurance tried to get us to use their shop and after a week and a half they decided they wouldn’t work on our car, so I told them now you have to use a real shop like Brads, our shop!! Doug was able to help us out a little since we had a vacation planned for 6 months and our rental won’t let us take it out of the country so Doug worked his magic so we could use our car to take on our anniversary trip!! Thank Doug and Thank you again Brads!!

Likely to Recommend

absolutely

Repair Quality

i want to thank doug and the team at brad's, they did a great job with my car. very professional they did amazing work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were amazing

Customer Service

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Likely to Recommend

I would definitely recommend

Repair Quality

From beginning to end the staff has been extremely helpful. Having to deal with an insurance company for the vehicle that hit me was difficult and your people handled every step for me. I couldn’t be happier. And my car looks brand new!

Customer Service

Excellent

Returned Clean

Likely to Recommend

Great experience and can see why reviews online are so great.

Repair Quality

Doug was great, estimate amount was less than others plus online reviews had me pick Brads. They went above and beyond to fix my car.

Customer Service

Again Doug was great and the lady at the front desk was as great to deal with.

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Repair Quality

Customer Service

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Likely to Recommend

The main reason that I would always recommend Brad’s is because of your main man Doug

Repair Quality

Doug is the best ever he’s super super professional. I always bring my car there just because of him.

Customer Service

Returned Clean

My Experience

Doug was great

Likely to Recommend

Repair Quality

Brad's did a great job, with work being completed in a timely manner.

Customer Service

Customer service was exceptional.

Returned Clean

My Experience

I have used Brad’s for maybe over 30 years but the service has always been just first class especially now he’s got a man named Douglas that has worked for him for years. See Doug he’ll take care of you. You’ll get a first class job

Likely to Recommend

Repair Quality

I have never been disappointed Doug always takes great care of me. Makes sure I’m always kept informed at what’s going on. Great business model for any business

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

The team at Brads did a great job. It took slightly longer than I expected but that was because they were not satisfied with the replacement doors. They only took the best. The repair of my driver door and back seat slide door were perfect. However when I got in to go home I noticed the complete car inside and out had been detailed. I have never seen my mini van so clean. Not just a vac job. I full on clean. Could have cost a couple hundred $$. That’s what really made my day. Brads is worth every dollar they charge and the wait is worth it. They really care about delivering the best product possible. Many thanks. Best experience from the front desk, mechanics, detail guy and Enterprise Rental. The Flynn’s.