Brad's Collision Center LLC

5.0 (2,157reviews)
99%
22202 N 19th Ave,  Phoenix,  AZ  85027

Brad's Collision Center takes pride in being a Family owned business. Get to know why Brad’s should be your first and only choice for collision repair. Bring your car in for a free damage analysis report with no appointment necessary. We have been in business since 1985, and are the largest independent collision repair facility in the area. Brad's is factory certified by Ford, GM, Chrysler, Infiniti, Nissan, Honda, Kia, and Hyundai. IT'S NO ACCIDENT, at Brad's Collision Center Service & Quality are our top priorities, our goal is to exceed every customer's expectations. We consistently achieve high praise in our Customer satisfaction surveys, and enjoy maintaining 4.9 stars with a 99% Customer satisfaction rating!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,157)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Truck looks great. This for an amazing job. Happy Holidays

Likely to Recommend

Repair Quality

Awesome job by Brad's! I've been a customer for years and they always provide the best customer service and Doug has always been patient and helpful with all my questions. I highly recommend Brad's for your car repairs!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

People super nice but driver side door panel not attached to door now. And tape left on passenger door that got mirror replaced

Customer Service

Returned Clean

My Experience

So easy to deal with and everyone was so friendly!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was completed as promised. Always very good consistent quality work and service

Customer Service

Returned Clean

My Experience

Doug did an excellent job helping through the whole process and the overall work looks amazing.

Likely to Recommend

Repair Quality

Doug was very helpful and worked with me on cost and entire repair process.

Customer Service

Doug was excellent and walked me to my car upon retrieval.

Returned Clean

Likely to Recommend

Repair Quality

Excellent work.

Customer Service

Everyone was very helpful and friendly.

Returned Clean

Likely to Recommend

Repair Quality

This shop is GREAT! Brad is totally helpful & So kind! The receptionist also wonderful!

Customer Service

Returned Clean

My Experience

Always great service. Best place to have vehicle worked on!!!

Likely to Recommend

Always have had a great experience with Brads

Repair Quality

Excellent job and great communication

Customer Service

Great customer service

Returned Clean

My Experience

EXCELLENT service and speedy repairs. Office staff were amazing. Doug and Daryll were our main point of contacts and were great! Will always go back!!

My Experience

It’s always great service at Brads. Flexible, friendly, and dependable… thank you

Likely to Recommend

Have already recommended friends

Repair Quality

Great trustworthy place for auto repairs.. I’ve been going to Brads for over 20 yrs

Customer Service

Service is great they keep you updated the entire time your car is w/them

Returned Clean

Likely to Recommend

Repair Quality

Everyone at Brad’s is kind and helpful. However, the paint used on the repair doesn’t match the rest of the car. We should not have left the car to start the work until all of the parts were in. Problems with parts (because of insurance requirements) delayed what could have been a 2-3 day repair to two weeks leaving me without transportation.

Customer Service

Doug was good and informative

Returned Clean

My Experience

Don’t get me wrong, the experience was mostly good, but there’s a few spots on the car that are still a little rough – didn’t seem to be quite sanded down correctly. You know, if that’s the terminology.

Likely to Recommend

Repair Quality

They did what they said they would do, when they said they would do it, for the price they quoted. I would definitely go back again.

Customer Service

Nothing but friendly people every step of the way.

Returned Clean

My Experience

I was very pleased with the whole experience. Doug was extremely helpful in keeping me informed with everything. I was especially surprised to see how clean my vehicle was returned to me. Thank you for the experience

Likely to Recommend

I have brought it in before and have been very satisfied

Repair Quality

Always a great experience there. Doug does a great job of communicating and is so polite. Was extra pleased how well my truck was cleaned inside and out. Thank you very much

Customer Service

Was very pleased with the service. Doug did a great job of communicating and very polite. Was extra pleased to see how clean my truck was returned inside and out. Thank you very much

Returned Clean

My Experience

Doug did a great job

Likely to Recommend

Repair Quality

Doug did a great job

Customer Service

My Experience

Wonderful experience working with Brad’s Collision Center regarding the repair of our damaged SUV. Doug Kalbfleisch completed our estimate and forwarded it to our insurance agency. Doug was very knowledgeable, efficient & professional. He kept us informed throughout the repair process and was a pleasure to work with. Brad’s repair of our vehicle was excellent and we highly recommend Brad’s.

Likely to Recommend

Repair Quality

Very satisfied with the work completed & the communication throughout the process. Very pleased with Brad’s Collision. Thanks.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Paint on lower left door rocker doesn’t quite match. Minor issue as wife didn’t seem to notice.

Customer Service

Overall very good. Team tried to keep us up to date on status regularly.

Returned Clean

Likely to Recommend

Repair Quality

Brad's always has done great work on my vehicles. This time around it was the office staff such as Doug that helped me greatly through the guy who hit my car's insurance claim. Thank you Brad's Deer Valley Collision.

Customer Service

Returned Clean