Broccolo Automotive

5.0 (61reviews)
100%
1941 Brighton Henrietta Town Line Rd,  Rochester,  NY  14623

In operation 34 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (61)

My Experience

My GMC Sierra pick up truck was hit on the passenger’s side causing extensive damage to the rear quarter panel, bumper, tailpipe and alot more. Broccolo Collision assessed the damage, was amazing at working with my insurance company and got to work on the repairs. They updated me via text message every step of the way throughout the entire repair process. Once it was all said and done, Broccolo did an incredible job. They pay attention to every detail taking extra care making sure that the job gets done right. Everyone at Broccolo was super nice, friendly, and extremely knowledgeable about their craft. You can tell they really enjoy their careers and in turn take pride in their work. I was extremely impressed with the whole crew, from the owners to general staff. I highly recommend Broccolo Collision. Keep up the good work and thank you all for a job well done! 👍

My Experience

You have been so impressed with Broccolo, from beginning to end!! I really appreciated their text letting us know what was going on in the process. They couldn’t have been more kind and caring! I would definitely recommend them!

My Experience

You could not have been any better. Thank you

My Experience

My Experience

My Experience

All around great experience. Excellent customer service. Great communication and clear explanation of the process, coordination with insurance, etc. Highly recommend.

My Experience

My Experience

Veronica was wonderful to work with and took excellent care of me throughout the process. I can't even tell where the damage was - the results look great!

Likely to Recommend

Repair Quality

Customer Service

Great job!

My Experience

Thanks for always going above and beyond for us! Mike not only does a great job but advocates for his clients and makes the process easy!

My Experience

Work was excellent. Wish it hadn't taken so long, but realize that CSAA was big holdup.

My Experience

Very kind and polite people and service. Veronica and Mike are hospitable and super helpful. Did an excellent job taking care of my car and the perfect repair work. Mike took time to help reset the electronics technology in my car. He genuinely cares about people and he loves what he does. Excellent business ethics and even took time to talk about his family while helping me. Really can’t say enough good about my experience with Broccolo.

My Experience

They did an amazing job with both repairs that I had done there. I will suggest you guys to anyone. If anything ever happens I will be back for sure!!!

My Experience

The staff was extremely helpful and professional in getting my car fixed. It looks brand new again. Communication was excellent.

My Experience

I cannot say enough good things about how amazing you all are! Everyone exceeds any and all expectations of an experience of getting a car fixed. I have never been able to say this about a collision shop, but I completely trust my car in your hands. And Mike, you are truly the best!

My Experience

The job itself was perfect. The timing of completion was as promised. A nice surprise was that my vehicle was cleaned inside and out. Made my day!!!

My Experience

Very thorough and did the repairs right! It took awhile to get it done, but I was glad to have Broccolo insist with insurance company about the work that was needed and that you use Subaru and not aftermarket parts. The car looked great and the communication about what was going on was solid.

My Experience

The team went above and beyond to ensure that my car was fixed properly and came back to me in like new condition! They aren’t afraid to go to bat for the customer and hold insurance companies to account.

My Experience

The damage to our car was extensive. We were kept informed of the progress in repairs. Final product looked like new ! We will highly recommend Broccolo Collision to anyone needing their services. We would give Broccolo and their staff a 5 Star rating for service!👍

My Experience

Everyone was extremely nice and professional. They were very informative during the process and super helpful with all of my questions. They really did a great job with the whole repair!