Brookfield Auto Body and Towing LLC
In operation 50 years, 3 years at this location.
We here at Brookfield Auto Body and Towing specialize in doing whatever it takes to make you, the customer as satisfied as possible. We have supplied quality body work that’s quick and cost effective since 1976! All of our repairs are guaranteed as long as you own the vehicle so you can rest assured that your vehicle will be coming back to you in even better condition than it was in before the accident!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you so much everyone, great job.
My Experience - 5.0/5.0 -
Very quick and everything looks brand new, nothing looks out of place
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done in a very timely manner and work was impeccable. Looks completely like it was, well, perhaps a bit newer! Everyone was friendly and informative. Highly recommend Brookfield Auto Body.
Customer Service - 5.0/5.0 -
Staff was friendly and informative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I now have an auto body ‘guy’.
Repair Quality - 5.0/5.0 -
Car looked amazing!!!
Customer Service - 5.0/5.0 -
Our point person was professional, cordial, and really personable. Give that gal a raise!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10
Customer Service - 5.0/5.0 -
Excelente servicio
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already did
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The body work was good but they wore down my battery which had to be replaced one hour after leaving the shop. They broke a clip in the tailgate when they disconnected the privacy cover, never replaced the clip or the cover and told nobody. The QA was not good. Not a happy customer.
Likely to Recommend - 2.0/5.0 -
It took two and a half months to get an appointment and then two and a half weeks to get it fixed and this was the third top shop that was recommended to me. AAA should do better.
Repair Quality - 4.0/5.0 -
See first comment
Customer Service - 3.5/5.0 -
They told me the car was complete and just needed to be quality checked, someone would call. No one called so I called only to find out the car was not complete and they were waiting for a part that wouldn't be there to the next day. When the car came back, the cover for the trunk had a clip that was broken, the cover was not reinstalled, the battery was dead, just enough juice to get home. AAA replaced the battery since I am a premier member. The only thing that was nice was the body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Depends on if the issues are resolved.
Customer Service - 5.0/5.0 -
People were great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brookfield Auto body kept me informed of the repair progress. They were receptive to my vacation time table for repairs.
Customer Service - 5.0/5.0 -
Everyone I dealt with was pleasant and well informed.
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Repairs were left undone. Progressive should be reaching out to you all. As it’s more of progress fault in this matter.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Repairs were nicely done except the driver's door handle is still recessed from the accident. I would have given a higher score, but Brookfield neglected to repair the "unrelated prior damage" that was discussed (and estimate given). They lost out on $1,256 they quoted. I do not understand why they skipped this. Now, I have to find a place that will repair the items and secure another rental car.
My Experience - 0.0/5.0 -
The repair work was excellent but I was not adequately informed of timeline for repairs. I had to call multiple times for updates and was told I would get call backs but didn't.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Was not kept updated with repair ul dates. Had to call multiple times and was told I would get a call back and didn't.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job on car
Customer Service - 5.0/5.0 -
excellent experience