Brookfield Auto Body of Bristol

4.8 (206reviews)
97%
101 Park Street,  Bristol,  CT  06010
Bot
Shop AssistantSparkles

In operation 6 years.

We here at Brookfield Auto Body of Bristol specialize in doing whatever it takes to make you, the customer as satisfied as possible. We have supplied quality body work thatโ€™s quick and cost effective since 1976! All of our repairs are guaranteed as long as you own the vehicle so you can rest assured that your vehicle will be coming back to you in even better condition than it was in before the accident!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram

Reviews (206)

Likely to Recommend

Customer Service

Very friendly.

Likely to Recommend

Repair Quality

Bruce, I didn't get the pikchahs....

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Absolutely

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Customer Service

My Experience

Bruce is a great asset to the company, he is very professional, experienced thorough and he is courteous. Thank you, Bruce

My Experience

Very professional and efficient. Ultimately the work that was done was perfect.

Likely to Recommend

To me they do outstanding work, and that's from a son who's Dad had his own Body Shop in NYC

Repair Quality

Customer Service

My Experience

Very satisfied with the outcome of the repairs!

Likely to Recommend

I already have recommended it to friends

Repair Quality

All work was completed as promised and the vehicle looks as good as ever!

Customer Service

Well treated by knowledgeable people

Likely to Recommend

Repair Quality

Dave at Brookfield Auto made the transfer of fixing and repair of my car smoothly. With insurance and time frame when it would be done. The guys did a great job fantastic bodywork and repair. Thank you Brookfield Auto. ๐Ÿ˜Š๐Ÿ‘๐Ÿ˜‰

Customer Service

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Repair Quality

Very productive and professional good job

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Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

looks great!

My Experience

Kept me informed on how the repairs were going and repairs look great.

My Experience

Repairs look amazing! Like nothing ever happened! Dave was awesome! He communicated well and was extremely helpful!

Likely to Recommend

Repair Quality

Dave was amazing! The work is incredible, my car looks awesome! Couldnโ€™t have asked for a nicer crew! Everyone was helpful and polite! Thank you!

Customer Service

Amazing!

My Experience

Love that Dave and his team were able to bring my car's look back to its original beautiful self. I appreciate Dave's candor, transparency and professionalism thanks a lot Dave you made me a real happy camper.

My Experience

had a very disappointing experience with Brookfield Auto Body. When I dropped off my car, I was told the repairs would take about a week to a week and a half. Instead, it took a full month to get my vehicle back. The biggest issue was the lack of communication. Every time I called to ask about the status of my car, the manager, Yannic, told me they were "putting it back together" and that it would be ready in "two days." Those two days repeatedly turned into weeks. I rarely received callbacks and often had to stop by the shop in person just to get an update. Delays can happen, but customers deserve honest and accurate communication. If the repair was going to take a month, I would have appreciated being told that from the beginning instead of being given repeated promises that were never met. Based on my experience, I would not recommend this shop due to the poor communication and misleading timelines.

Likely to Recommend

See my comment on google reviews

Repair Quality

Worst experience ever with your body shop!

Customer Service

My Experience

Awesome job ! What else is there to say