Crowley Autobody

4.6 (587reviews)
93%
24 Redstone St.,  Bristol,  CT  06011
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Shop AssistantSparkles

In operation 56 years, 34 years at this location.

Over 55 years ago, Crowley Auto Body joined the auto industry with the intent of creating a value-added process for our customers. Wanting to create something that the Crowley team could be proud of, Ken Crowley made an investment in a stand-alone facility with the latest state-of-the-art technology that has received endorsements from a number of major insurance companies. In addition to investing in the best possible tools & technology, we also place an emphasis on building a top-notch team that you can depend on. The Crowley Auto Body team is not only able to get training from auto body schools, such as I-CAR, but we also have the unique advantage of factory training for all of the brands that we sell.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (587)

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Returned Clean

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Repair Quality

Smooth metal repair and perfect paint fix

Customer Service

Returned Clean

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Customer Service

The only complaint that I have was that whomever Crowley ordered the parts from sent the wrong parts two times.

Likely to Recommend

Repair Quality

We had two vehicles at Crowley auto body for hail damage this summer. James Driscoll took care of both of our vehicles for us. He kept me informed of the process and handled the insurance company for us. Also in July 2024 James took care of my new 2024 Rouge that was there for over three months waiting for parts. I was always kept informed threw that time Also. I had outstanding service both times.

Customer Service

Outstanding service

Returned Clean

Likely to Recommend

Yes, I live in Wallingford, I most likely would recommend someone closer unless they do not mind a long drive.

Repair Quality

Yes.

Customer Service

In think it went well but learned that I didn't have to pay the $500. deductible, my insurance would cover it.

My Experience

The repair looks great and everything is working like it should.

My Experience

Repairs not fully completed. Chrome paneling on both sides of vehicles were not repaired although documented by insurance adjuster.

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Customer Service

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Although everything but one hail dent was removed the very small area that was painted has dimple. The area of the car that i asked to be painted wasnt and it took them 3 weeks to get it into the paint shop to paint 4 inch wide strip on my car and leave a dimple

Customer Service

They were polite but strung me along about the duration of the service

Returned Clean

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Repair Quality

Perfect

Customer Service

Returned Clean

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Customer Service

Excellent work

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Customer Service

The shop staff were great. It took a bit longer than expected but the car looks great.

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Repair Quality

flawless work

Customer Service

Work is flawless, very happy with the end product. Missed deadlines are not unusual or worth complaining about but not hearing from the shop about the revised schedule was frustrating.

My Experience

The car looks and drives great! Thank you so much!!

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Returned Clean

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My Experience

It was a pleasure doing business with all of you.

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Repair Quality

The repairs were great

Customer Service

Luke was a pleasure to work with

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Customer Service

Very good job

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Repair Quality

Excellent work on my car's hail damage, from the original estimate , to communication, and the quality repairs in a timely manner. A pleasure to work with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There is a sticky residue left around my back lights

Customer Service

My car looks great but it took double the time and I got zero updates of my car for the 3+ weeks they had it. I have NOW received irrelevant emails once I picked my car up. I also had to wait an extra day just to have the car washed/buffed and I promise you couldn’t tell, plus I think I was charged out of pocket for my rental for that extended time DUE to the shop.