Brookfield Auto Body and Towing LLC
In operation 50 years, 3 years at this location.
We here at Brookfield Auto Body and Towing specialize in doing whatever it takes to make you, the customer as satisfied as possible. We have supplied quality body work that’s quick and cost effective since 1976! All of our repairs are guaranteed as long as you own the vehicle so you can rest assured that your vehicle will be coming back to you in even better condition than it was in before the accident!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 4:30 pm |
| Tue | 7:30 am - 4:30 pm |
| Wed | 7:30 am - 4:30 pm |
| Thu | 7:30 am - 4:30 pm |
| Fri | 7:30 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brookfield Auto body kept me informed of the repair progress. They were receptive to my vacation time table for repairs.
Customer Service - 5.0/5.0 -
Everyone I dealt with was pleasant and well informed.
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Repairs were left undone. Progressive should be reaching out to you all. As it’s more of progress fault in this matter.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Repairs were nicely done except the driver's door handle is still recessed from the accident. I would have given a higher score, but Brookfield neglected to repair the "unrelated prior damage" that was discussed (and estimate given). They lost out on $1,256 they quoted. I do not understand why they skipped this. Now, I have to find a place that will repair the items and secure another rental car.
My Experience - 0.0/5.0 -
The repair work was excellent but I was not adequately informed of timeline for repairs. I had to call multiple times for updates and was told I would get call backs but didn't.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Was not kept updated with repair ul dates. Had to call multiple times and was told I would get a call back and didn't.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job on car
Customer Service - 5.0/5.0 -
excellent experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your team is very professional and knowledgeable about cars, and to top it off their so Respectful.You cannot ask for better!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good job i recommend
Customer Service - 5.0/5.0 -
The best customer service
Returned Clean
My Experience - 5.0/5.0 -
Your team once again has done an amazing job the first time and this is why I brought it again this second time. Thank you for a job well done! I would recommend you guys anytime!!!! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe & his team went above and beyond to ensure customer satisfaction. I am thankful I chose Brookfield Auto.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Really good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great Job.
Customer Service - 5.0/5.0 -
Joe was great to deal with
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Repairs were great! Small problems with miscommunication, but overall very satisfied.
Customer Service - 4.5/5.0 -
Great work! Minor communication issues, but overall I am satisfied.
Returned Clean
My Experience - 5.0/5.0 -
Our vehicle was repaired perfectly! The communication on the progress was spot on! The staff there was very professional and very friendly! After it being a hit and run, not so great, they made it a great experience! Only thing we can say is...THANK YOU....and keep up the great work!
My Experience - 5.0/5.0 -
They kept in touch with me by text every two days-that’s important to me. They did an excellent job and detailed the interior. Also,!they handled all of the insurance stuff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job and detailed the interior w/o charge. They also Kept me updated by text
Customer Service - 5.0/5.0 -
Very polite.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Everything was great..communication was excellent and the only minor thing was I wish the car had been ready when originally promised. Also, when the car was recalibrated the tire pressure was not correct on all tires and that triggered my continually being alerted until I brought it back to Gengras to have it reset and the tire pressure adjusted But all in all I have to say you did a terrific job..,thank you!!