Brookfield Auto Body and Towing LLC

4.7 (688reviews)
94%
525 Franklin Avenue,  Hartford,  CT  06114
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Shop AssistantSparkles

In operation 50 years, 3 years at this location.

We here at Brookfield Auto Body and Towing specialize in doing whatever it takes to make you, the customer as satisfied as possible. We have supplied quality body work that’s quick and cost effective since 1976! All of our repairs are guaranteed as long as you own the vehicle so you can rest assured that your vehicle will be coming back to you in even better condition than it was in before the accident!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (688)

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My Experience

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My Experience

It was there for three weeks, and now I have to go back to have the car's bumper repainted because it had imperfections. I've lost time, and I returned the rental car because they supposedly said I should return it in good condition. They didn't return my deposit, and on the 16th, I have to take the car back for repainting, and I don't have a rental car. Another minor but annoying thing is that my floor mats are practically new; one was extremely dirty, and I had to replace it because of its poor condition. In short, I'm not happy with the time it took to get it repaired and not having insurance coverage for the rental car.

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Repair Quality

Everything was awesome! Staff was courteous and understanding! I am very thankful!

Customer Service

Everything was prfessional and very good customer service! I am thankful!

Returned Clean

My Experience

You do great work my car was detailed inside and now the repairs was beautiful. I would definitely recommend y’all to someone if I know anybody in need of somebody work.

My Experience

Excellent job bringing our car back to life.

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Excellent job with the repair. Perhaps it was on me for leaving the car with a 1/4 tank initially but the tank was empty when I went to pick it up.

Customer Service

My Experience

Very satisfied, always been in touch with me on every regular basis of my jeep progress repair. So gently, let me borrow a spare car while taking care of mine. When I got my jeep back is like I just wakeup from a nightmare and my jeep was there like nothing happened. 100% recommend. Thank you so much.

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My Experience

Brookfield provided efficient and professional repair on my car and helped coordinate with insurance and car rental. Everyone was helpful. I’m very happy with their service.

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Very satisfied with the service and expertise.

My Experience

My Experience

I was completely satisfied! You guys are very professional and I am happy. Thank you very much

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Excellent work You guys are amazing!

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My Experience

Thank you for the excellent work

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Excelentes

My Experience

Great customer service. I was absolutely shocked to get my car back completely clean and both inside and outside had been cleaned. Unexpected but truly appreciated! I would recommend them anytime.

My Experience

I brought my vehicle in to be repaired after being in an accident. They did great work and were great about giving me updates on the repair entire time. They also went above and beyond and detailed my car making it look brand new. I highly recommend them!

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Repair Quality

You guys did a great job and im very satisfied. Thank you for the work.

Customer Service