Brookfield Auto Body and Towing LLC

4.7 (679reviews)
94%
525 Franklin Avenue,  Hartford,  CT  06114
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Shop AssistantSparkles

In operation 50 years, 3 years at this location.

We here at Brookfield Auto Body and Towing specialize in doing whatever it takes to make you, the customer as satisfied as possible. We have supplied quality body work that’s quick and cost effective since 1976! All of our repairs are guaranteed as long as you own the vehicle so you can rest assured that your vehicle will be coming back to you in even better condition than it was in before the accident!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (679)

My Experience

The entire team at Brookfield is a pleasure to deal with and we are thrilled with the work on the car. Our contact people were Joe and Michaela(sorry if that is spelled incorrectly) and they were beyond gracious and helpful. We would be happy to act as reference at any time going forward. Thank you!

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Repair Quality

Great customer service and experience with Brookfield. Thank you!

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My Experience

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My Experience

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Repair Quality

Communication is the key and I was kept up to dates every step Quality of repairs was excellent

Customer Service

My Experience

I had a great experience with Brookfield Auto Body! The team did an excellent job on my repair, and my car looks as good as new. Everyone I interacted with was friendly, professional, and genuinely cared about making the process as smooth as possible. They kept me informed throughout the repair and made me feel like a valued customer. It's refreshing to find a shop with such skilled technicians and such kind, personable staff. I highly recommend Brookfield Auto Body to anyone looking for quality work and outstanding customer service!

My Experience

Everything came out exceptional and the timing was perfect . They even found a way to put my stubborn front bumper back in place

My Experience

Friendly staff the updates were very helpful

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Repair Quality

The car looks good inside and out. We appreciate the detailing.

Customer Service

My Experience

Your service has been excellent and answer any questions that I had regarding repairs or even the oil and entire rotation. I will recommend you people that I know with any situation with the cars thank you Joe.

Likely to Recommend

very professional and the completed work was very satisfactory

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My Experience

Service was excellent

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Professional service. Thanks

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Repair Quality

Was really polite and friendly and responded quickly always kept knowing what going on with yor vehicle very good people i would return again

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Excellent service and great communication.

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My Experience

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Repair Quality

Excellent work and fast service.

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Repair Quality

I was very happy with the way things went,they kept me informed every step of the way and my car looks brand new!

Customer Service

My Experience

Brookfield staff stayed in touch with texts and calls and kept me well-informed throughout the repair period. The restoration looks great! Thank you.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Great job on my cars damages.. It looks like brand new again!

Likely to Recommend

Have a friend going there soon!

Repair Quality

Great job!! Car looks better than new. The crew and folks in the office are helpful and real nice.. ready to answer any questions.. great experience with Brookfield!!

Customer Service

Excellent customer service..