Brookfield Auto Body and Towing LLC

4.7 (679reviews)
94%
525 Franklin Avenue,  Hartford,  CT  06114
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Shop AssistantSparkles

In operation 50 years, 3 years at this location.

We here at Brookfield Auto Body and Towing specialize in doing whatever it takes to make you, the customer as satisfied as possible. We have supplied quality body work that’s quick and cost effective since 1976! All of our repairs are guaranteed as long as you own the vehicle so you can rest assured that your vehicle will be coming back to you in even better condition than it was in before the accident!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (679)

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My Experience

Love Brookfield! They are the best. Trustworthy, friendly, professional, and they do great work. I will always bring my cars there for repairs!

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Repair Quality

Brookfield really did a great job on repairing my SUV! It looks like brand new! Very happy with this outcome!

Customer Service

They were great!

My Experience

My Experience

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Repair Quality

I thank you for the great job you did on my car, I will recommend Brookfield auto body if someone car needs repairs.

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Returned Clean

My Experience

Job looks great paint matches perfect door lined up perfect also cleaned up any over spray just a very well done job also good communication on progress of repairs thank you

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Repair Quality

Completed when I was told it would be

Customer Service

Friendly

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Customer Service

They were very nice but they had the car for 20 days and when we picked it up they had left some of their supplies in the car and the license plate wasn’t on. Then we had to return the car because the back windshield didn’t working

My Experience

Tammy and Alex were very helpful. They answered my questions and shared updates with me. However the repair took far longer than I expected and was told initially.

Likely to Recommend

Repair Quality

Tammy and Alex were great!

Customer Service

My Experience

The owner was an incredible guy. Very alert and considerate and knowledgeable. I highly recommend him to anybody.

My Experience

EXTREMELY FRIENDLY

My Experience

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Repair Quality

Customer Service

Was suppose to be done by Friday, was told it would be and was done on Wednesday, and then ended up being told it was done on Thursday. Still before the original estimate date so no complaints. Work was done exceptionally well. Great staff

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Returned Clean

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Repair Quality

My car looks showroom new

Customer Service

My Experience

It was a very smooth process from scheduling the drop off to picking up.

My Experience

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Repair Quality

Great service great customer communication

Customer Service

Great communication through the whole Ordell

My Experience

Thank you excelent job with my car