Brookfield Auto Body and Towing LLC

4.7 (688reviews)
94%
525 Franklin Avenue,  Hartford,  CT  06114
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Shop AssistantSparkles

In operation 50 years, 3 years at this location.

We here at Brookfield Auto Body and Towing specialize in doing whatever it takes to make you, the customer as satisfied as possible. We have supplied quality body work that’s quick and cost effective since 1976! All of our repairs are guaranteed as long as you own the vehicle so you can rest assured that your vehicle will be coming back to you in even better condition than it was in before the accident!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (688)

My Experience

i had gotten into a accident with my jeep and when my insurance emailed me to find a auto body shop and i told her i didn’t not have one.So she gave me Brookfield Auto .Good choice.Vanessa had taken care of me and was very professional.Great job ! Brookfield Auto deserves a 10 rating.

Likely to Recommend

yes Vanessa did a great job

Repair Quality

I wrote a review when i first received under Jeff but i would be glad to write another review for Emilia.I was very happy with the work done on my jeep.it was in a minor accident.Vanessa handled the job to perfection.It took awhile to be repaired but the job was done with perfection.Brookfield auto body and the rest of the workers have done great.vanessa and the crew deserve the highest rating.Great job.i would def.recommend Brookfield Auto Body!😀😀😀

Customer Service

Deserve a top rating .Great job Vanessa and taking care of the customer.Jeff/Emilia

Likely to Recommend

Good service and reliable

Repair Quality

Did good job Waiting for the last one which will be finished after receiving the parts

Customer Service

Always very nice

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Customer Service

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Returned Clean

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My Experience

I'm really satisfied with the repair, they keep me informed day to day how everything was going.

My Experience

From initial phone call to last minute pick up and all other services and attention, everything was perfect. I have never had such a service and seen such professionalism in the US. I woild recommend Brookfield to all others that I know. Sincere appreciation to all.

My Experience

Incredible work from Brookfield Auto, my Honda Civic passenger side door was incredibly damaged and is now looking brand new as if no damage ever occurred. Great communication with staff as well making this experience a great one, definitely recommending this place to others!

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Customer Service

I was always kept in the loop about the status of my vehicle. My only gripe is i wish I was informed what damage was going to be addressed prior to the repair. Besides that I'm extremely satisfied.

My Experience

Incredible service and great work on fixing my Jeep. Highly recommend Brookfield Auto Body for any post accident repairs. Thanks guys!!

Likely to Recommend

No contest. Completely satisfied and would recommend them to anyone.

Repair Quality

Car was brought back to its stellar condition after a hit and run wrecked the passenger side of my jeep. Professional, friendly and expert at making this situation manageable and turn out well. Highly recommend using Brookfield Auto body !!

Customer Service

Excellent customer service.

My Experience

This was a smooth experience. Everyone was knowledgeable and seem to care about their job. Vanessa was great and kept me in the loop. They always pick up the phone. Alex was detail oriented when taking notes of the repairs needed in the car. I felt like I had a new car when I got it back! I would consider coming back for paint job next time.

My Experience

I’ve had my car back for a little over 24 hours now and I can tell you that so far so good! The body work looks great and it was vacuumed and wiped down which was very nice!! The staff was really nice and knowledgeable, I got a progress text or call throughout the time it was there. Very satisfying to find great customer service!!

Likely to Recommend

From all my experience with auto body the best by far

Repair Quality

The car looks like new! Amazing job!!

Customer Service

Everyone was so nice and kept me informed about the progress of the vehicle all the time.

My Experience

The fix looks great and they took care of what needed to be fixed including the rims

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My Experience

A job well done! Efficient,friendly and professional!

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Awesome

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My Experience

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Customer Service

My Experience

They did the repair job faster, than they put on the Email. All good

My Experience

Very good work profesional

My Experience

Excellent work!!! I recommend Brookfield Auto Body .