Brown Brothers Body Works, Inc.

4.9 (1,660reviews)
97%
411 Erwin Road,  Durham,  NC  27707

In operation 40 years.

Brown Brothers Body Works Inc. has been an integral part of the community for many years. The owner, Tommy Brown began his career in 1978 at this very location as a helper, in 1986 Tommy and his brother purchased the business and it became Brown Brothers Body Works Inc. Now 40 years later Brown Brothers is still providing top quality repairs to our valued customers. Whether it's a small or large repair we are here for you. We will work with you and your insurance carrier to ensure the highest quality repair. At Brown Brothers our workmanship is guaranteed for as long as you own the car! We take the dents out of accidents!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,660)

Likely to Recommend

Repair Quality

From start to finish this was an amazingly simple process. Easy to schedule both the estimate and work to be done.

Customer Service

They are extremely customer focused and personable.

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Easy to deal with, quick service, good people.

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Nice folks that do good work.

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Repair Quality

Brown Brothers is the absolute BEST for body shop repairs. Their work is impeccable and the service is top notch. We have taken all of our vehicles there for twenty years and are so glad to have such a reliable and friendly team there to help when accidents happen! A special thanks to Tommy Brown who always gives the best service and advice.

Customer Service

Returned Clean

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Repair Quality

the physical portion seems to be correct. not sure about computer. it was a big hit with a deer at 45mph. sorting through

Customer Service

did not read thoroughly. bobby was great. not sure about whether the computer was reset. back up camera not operating completely--better than when delivered but shows a reverse picture and sometimes blank. still determining if the transmission is correct. seems to be too long in 4th gear

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Repair Quality

Brown Brothers did such thorough repairs and found a way to make it more affordable than I thought!

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Would highly recommend Brown Brothers to anyone!

Repair Quality

Brown Brothers did an excellent job with my truck. They guided me through the process of working with a difficult insurance company and made sure, I was taken care of all through the entire process. Great workmanship and even better people. I would highly recommend them to anybody!

Customer Service

Like the previous comment - the customer service was outstanding!

Returned Clean

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Repair Quality

My car was hit by a falling branch that caused roof, windshield and frame damage. They fixed everything very fast and it is good as new.

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Everthing was great.

Repair Quality

Everyone was helpful

Customer Service

All staff members were well informed and showed great expertise.

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Repair Quality

Brown Brothers did an awesome job with my vehicle in every way. everyone we worked with was very friendly and prompt, quick to help resolve any problems

Customer Service

Returned Clean

Likely to Recommend

Because of the insurance. Not sure everyone’s insurance is accepted.

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Had a misunderstanding about cost but it was soon rectified.

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very happy with service would recommend them to anyone who needs any type of vehicle repairs/maintenance

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Returned Clean

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Repair Quality

The back bumper that was replaced looks great!

Customer Service

Very friendly and extremely helpful!