Brown Brothers Body Works, Inc.

4.9 (1,661reviews)
97%
411 Erwin Road,  Durham,  NC  27707

In operation 40 years.

Brown Brothers Body Works Inc. has been an integral part of the community for many years. The owner, Tommy Brown began his career in 1978 at this very location as a helper, in 1986 Tommy and his brother purchased the business and it became Brown Brothers Body Works Inc. Now 40 years later Brown Brothers is still providing top quality repairs to our valued customers. Whether it's a small or large repair we are here for you. We will work with you and your insurance carrier to ensure the highest quality repair. At Brown Brothers our workmanship is guaranteed for as long as you own the car! We take the dents out of accidents!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,661)

Likely to Recommend

Repair Quality

The back bumper that was replaced looks great!

Customer Service

Very friendly and extremely helpful!

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Repair Quality

Kind, through service. They walked me through every step of the process.

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Repair Quality

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Always tell friends who need repairs where we go.

Repair Quality

Only wished estimated delivery time had been communicated.

Customer Service

None

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Customer Service

Returned Clean

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yes always do

Repair Quality

excellent as usual

Customer Service

excellent

Returned Clean

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Customer Service

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Repair Quality

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Returned Clean

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Repair Quality

Brown Brothers is awesome. I've used them a total of four times over the years. Every time the completely repaired my vehicles in a timely fashion. They are very experienced as well as easy to work with.

Customer Service

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Repair Quality

Customer Service

Helped me contacting insurance company while in their office.

Returned Clean

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Repair Quality

Great service and repair work.

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Repair Quality

Great knowledgeable staff my truck always look new!! Will never take it any other place!

Customer Service

Returned Clean

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Repair Quality

good work

Customer Service

no comment

Likely to Recommend

Other family members have used them for years

Repair Quality

BB are known for quality work and our experience was great

Customer Service

Excellent

Likely to Recommend

Professional and very high quality at a fair price. What more could you ask for?

Repair Quality

We have been customers several times, and this time again their work has been exceptional.

Customer Service

There was a little hiccup with insurance reimbursement and they handled it promptly and professionally.

Returned Clean

Likely to Recommend

Repair Quality

Everything looks amazing. Car looks like new. Thank you all so much.

Customer Service

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Repair Quality

I brought in my Honda for water damage in the car from the downpours that have happened this summer. BB always gave clear explanation of the process and the issues involved and did a great job of repairing the damage (paid by insurance) and fixing the source of the leak (Paid by me). They agave me a ride home when I brought the car in and allowed me to keep the car on site when I was delayed in getting back to town. The staff was always courteous and helpful.

Customer Service

See above comments

Returned Clean

Likely to Recommend

Repair Quality

Excellent repair, on time and with pleasant staff.

Customer Service