Brown's Collision Center

5.0 (176reviews)
100%
132 Liberty St,  Pawcatuck,  CT  06379

In operation 36 years.

Owner operated shop since 1983. I-CAR trained employees for safe and correct repairs. I-CAR Gold standing for 15 + years, only shop in this area with this advanced training. Our goal is to make each customer feel relaxed that their claim is being handled efficiently. We want you to feel welcome and confident that the repairs to your vehicle are in competent hands and your vehicle will be returned to you in pre-accident condition. This is a family run business that will treat customers like family. We are capable of providing customers a high level of communication throughout the repair through text messaging, email and phone calls. Our goal is to turn a negative experience into a positive one. Visit our website for more info through CARFAX.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (176)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you. We're always happy with the service at Browns

My Experience

The process and team were great. Communication throughout was well done and helpful. The online platform was really helpful. The facility was clean and the customer service was friendly.v

Likely to Recommend

Repair Quality

Customer Service

Great work and a courteous team. Thank you.

My Experience

Easy, no issue job. Carol kept in constant communication about my repairs and handled all the insurance aspects easily. A very unfortunate accident was not a hassle to get my car fixed. I’d recommend Brown’s Auto for any car fixes.

Likely to Recommend

Repair Quality

Excellent job

Customer Service

Excellent communication

My Experience

You guys did a great job fixing my wife's VW Golf after I had hit a deer and damaged the front end. The car looks like new. Thank you so much!

My Experience

As is the past, your work is always top notch and our vehicle looks like new!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Always excellent service. We have had both our cars fixed there. Will definitely use again...just hoping we don't crash up our cars again too soon!

My Experience

as usual perfect service gordon

My Experience

They're the best!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Great work and an amazing delivery time

Likely to Recommend

Repair Quality

Workmanship greate an it was cpmpleted in less tgan a week

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service. Happy with the results of the repair of our Mini.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing service, and great customer service. Not only was my car fixed in a timely fashion. But the inside was also cleaned which could not have been any kinder!

Likely to Recommend

Repair Quality

Customer Service

Amazing service, it was quick and they did a great job. 10 out of 10 would use again

My Experience

Great job and great doing business with you. I'm very pleased!

Likely to Recommend

Repair Quality

Customer Service