Brown's Collision Center

5.0 (176reviews)
100%
132 Liberty St,  Pawcatuck,  CT  06379

In operation 36 years.

Owner operated shop since 1983. I-CAR trained employees for safe and correct repairs. I-CAR Gold standing for 15 + years, only shop in this area with this advanced training. Our goal is to make each customer feel relaxed that their claim is being handled efficiently. We want you to feel welcome and confident that the repairs to your vehicle are in competent hands and your vehicle will be returned to you in pre-accident condition. This is a family run business that will treat customers like family. We are capable of providing customers a high level of communication throughout the repair through text messaging, email and phone calls. Our goal is to turn a negative experience into a positive one. Visit our website for more info through CARFAX.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (176)

My Experience

Carol was great to work with! Very thorough and explained everything in detail. Also advocated for me w/ the insurance company.

Likely to Recommend

Repair Quality

Customer Service

Brown's was great to work with. Great communication.

My Experience

Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

Carol was so very helpful and kind to me.Browns did an excellent job on my car!I would reccomend them to to anybody!GREAT JOB,GREAT SERVICE!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

It looks like a brand new car again. Thanks, everyone!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks like new. Thanks for the wash and vacuum. Carol was a GREAT help. Ted and Judi Stanton

Likely to Recommend

Repair Quality

Customer Service

My Experience

Really liked getting the daily email regarding progress on my car!

My Experience

Everything went smooth, and completion ahead of promised date, thank you

My Experience

Carol did an excellent job (as usual) working with my insurance company and getting the parts that I wanted and keeping my in the work progression. Bob and his crew did great & timely job getting my truck back to original as always

My Experience

Professional,pleasant and quality workmanship.

My Experience

This is a completely professional business with excellent customer service. The only place I will take my cars to be repaired or painted. No one does it better!

Likely to Recommend

Repair Quality

Customer Service

I like how the rental car was arranged for us, which other places do not do.

Returned Clean