B&S Hacienda Auto Body - Pleasanton Osr
In operation 70 years.
B&S Hacienda has been the Bay Area’s trusted collision repair partner since 1956. Our commitment to quality, honesty, and craftsmanship guides every repair—no shortcuts, no compromises. That’s the B&S difference. We are proudly certified by leading manufacturers, including Audi, BMW, FCA, GM (and GM ICE Specialty), Genesis, Honda, Hyundai, Kia, INFINITI, Lexus, Maserati, Mazda, Mercedes-Benz Elite, Mercedes-Benz Sprinter, Nissan, Rivian, Subaru, Tesla, Toyota, Volkswagen, and Volvo. These certifications ensure your vehicle is repaired to exact factory standards for safety, performance, and peace of mind.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- MasterCard
- Visa
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was treated with respect from the 1st phone call I made to B & S Hacienda and it continued with Alfred through the entire experience. He was always pleasant and kept me informed and updated as to the progress being made and the timelines to completion. When I picked up my car, I was truly blown away by the beautiful job that was done. My entire car had been cleaned and polished and the bumper that was repaired looked brand new. The entire experience well exceeded my expectations. Thanks to all who worked to make this experience exceptional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These people are consummate professionals from start to finish. They kept me updated frequently, kept my car for a reasonable amount of time and when I picked the car up, it was stunning. The outside looked brand new and they even cleaned the inside! They exceeded all of my expectations.
Customer Service - 5.0/5.0 -
Alfred was so very considerate. He listened to me when I discussed my travel schedule and went out of his way to help me out. He kept me updated so I never worried about what was going on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding.work on the vehicle. Keenan and staff were kind, respectful, and enthusiastic. I felt the truck was in good hands.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0 -
Like new.
Customer Service - 5.0/5.0 -
Awesome service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I loved the way that my car turned out, just as if nothing ever happened!
Customer Service - 5.0/5.0 -
Tim helped me out, he was great!
Returned Clean
My Experience - 5.0/5.0 -
Straight forward with the work being done and everything happened in a timely manner. Updates are always available and the people there are always welcoming
Likely to Recommend - 5.0/5.0 -
B and S is my go to shop from here on out and I have already shared with friends family that it is the place for paint and body work.
Repair Quality - 5.0/5.0 -
I couldn’t be happier with the quality of customer service I received from Hayli, she kept me informed every step of the way. The finished result made my truck look like it did when I drove it off the lot.
Customer Service - 5.0/5.0 -
Hayli kept me up to date on my insurance payment and at every stage of the repair up to and including delivery of my vehicle back to me.
Returned Clean
My Experience - 5.0/5.0 -
Excellent Customer Service
Likely to Recommend - 5.0/5.0 -
I have shared you company information with car owners in my community.
Repair Quality - 5.0/5.0 -
Thank you so much for your exceptional customer service and the repair work facilitate on my Nissan Rouge 2017.
Customer Service - 5.0/5.0 -
Satisfaction 10
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very accommodative even during the pandemic when the supply was constrained.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brought in my car with a dent in a hard place. The work B & S Hacienda did was great.
Customer Service - 5.0/5.0 -
Enjoyed the frequent status updates and overall customer service.
Returned Clean
My Experience - 5.0/5.0 -
Fantastic quality body work. Alfred in customer service kept me up to date weekly on the progress of the work. First class auto body shop.
My Experience - 5.0/5.0 -
The service advisor, Mr Keenan, did an extraordinary job of coordinating and communicating. I totally understand the delays in getting the parts and the issues with Tesla insurance which contributed a lot to the slowness in getting the job done. The professional and compassionate approach that Keenan followed made my overall experience quite satisfying. A big thanks and thumbs up for Keenan! I will count the on B&S for my future needs. Sincerely, Ramesh
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alfred took care of the vehicle for me and communicated everything I needed to know. Great service and much appreciated!