Bucktown Auto Body, Inc
In operation 17 years.
Bucktown Auto Body, Inc is a neighborhood collision repair center dedicated to providing high quality customer service to our neighbors and customers. We place customer needs and safety at the highest level. We are here to assist will all of your collision repair needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are amazing! This was my first time getting work done on my car and I had a great experience. Your communication was very appreciated.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very kind, the process was smooth, the repair itself looks great, and we really appreciate how fast you guys got it done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job repairing the exterior damage to my car and even got it done a couple days early to accommodate some upcoming travel I had at the end of the week! (This included a surprise wash and detailing of the inside which I really was not expecting) Working with this team was easy and smooth!
Customer Service - 5.0/5.0 -
I forget the name of the front desk attendant (apologies) but I talked to her multiple times and she was always incredibly friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very, very satisfied with the repair. I especially appreciated the attention to detail and the customer service. Would definitely return and recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience and completed early!
Customer Service - 5.0/5.0 -
Very helpful and clear
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I was surprised that the only real way to pay (credit card) had a 3% fee. You do not take checks or cash. Also, it would have been nice to receive a brochure about the warranty and instructions about how to care for my new paint. I had to ask.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality, fast, great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast quality work.
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Overall, it was a good experience and I had a pleasant experience every time I called in to ask about my repairs. Additionally, the shop made it very easy for me to have my car delivered to my home while I was out of town and I am grateful for this.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Had miscommunication with receptionist about car rental policy and how to setup. She didn’t know how to instruct me to have my insurance set up.
Returned Clean
My Experience - 5.0/5.0 -
Thanks for the great service and getting the job done quicker than promised. Although I hope to never see you again I will use and recommend you should tragedy strike any of my cars again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and quick services! Highly recommend this place.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They service three of my cars and I am always pleased with the work.
Customer Service - 3.5/5.0 -
Customer service is good. Depends on who is manning the front desk.
Returned Clean
My Experience - 0.0/5.0 -
Repairs were incomplete, tail light is out and other work may not be done?
My Experience - 5.0/5.0 -
Communication could have been slightly better since texts were vague and different from what you told me over the phone. Overall service was great though!