Burns Collision Center
In operation 103 years.
COLLISION REPAIR
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks like the day that I bought it brand new. Burns Chevrolet did an excellent job on my repair and their customer service is top notch.
My Experience - 5.0/5.0 -
I would just like to say that Moe did an amazing job keeping me informed. She also took care of the truck (parts and bed) She is an amazing asset to Burns! I'm very pleased with the outcome of my truck!
My Experience - 4.8/5.0 -
Beautiful job!!!! Thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We’ve had two vehicles that needed collision repair. Both were done very professional. One was a deer collision, and one was our fault during moving a vehicle. All is good.
Repair Quality - 5.0/5.0 -
With buying 56 cars in my lifetime, I can tell you that Burns Automotive is one of the finest operations to work with, in sales, service and collision. Will recommend them 100% to anyone that’s looking for a product that they sell or service that they need for their automotive.
Customer Service - 5.0/5.0 -
Their Customer Service, pre-visit, during visits and follow up after visits is second to none. Absolutely amazing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great to work with and did a beautiful job on the repair of my front bumper-right.
Customer Service - 5.0/5.0 -
Great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
Repairs was awesome. My car was thier 3 weeks went to pick up my tire was flat had to buy a new tire when I got home.very upset didn't have a problem with tire before.
Customer Service - 3.0/5.0 -
Was happy with service but wasn't happy about having to buy a new tire before I got home. Because my tire was flat when I went to pick up after 3 weeks. Didn't have a problem with it before I dropped off
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from all especially Derrel
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.8/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
When I picked up my car, my old busted tire was still in the trunk. I only noticed because I checked my car before leaving, and I had to go back inside to ask someone to come get the old tire from my car. Also, there is still a scuffed piece above my tire, and the two panels that border my taillight are not lined up appropriately.
Customer Service - 3.0/5.0 -
The ladies at the front desk were great! However, I did not receive any communication during the repair, and the link I was given to “track it” was never updated. I called a couple times and even left a voicemail, but I was still not reached out to until literally the day before my car was ready to be picked up. I told them I was going out of town for work on Friday-Saturday, and really needed an accurate timeframe. I was told it would be ready for pickup on Monday, so I’d take my work trip in the rental. Then, the next morning (Friday), I received a call saying that I needed to come pick it up that day or I would incur extra charges on my rental. Long story short, poor communication and inaccurate timeframe.
Returned Clean
My Experience - 5.0/5.0 -
Best in town. Would never use anyone else!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very happy with the results.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I purchased the Equinox from Burns new in 2020, I have never had a mechanical problem with the vehicle. It has over 80,000 miles. I use Burns for ever scheduled oil change and check up's. Very easy and reliable!
Repair Quality - 5.0/5.0 -
The Equinox looks fantastic!
Customer Service - 5.0/5.0 -
Great service, very professional
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I need to bring the car back
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The greatest experience, very informative on my repairs and finish dates.