Burns Collision Center

4.7 (1,996reviews)
95%
2515 Cherry Rd,  Rock Hill,  SC  29732

In operation 103 years.

COLLISION REPAIR

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,996)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Only issue was the parts ordered were not correct and we had to pay more money for parts we thought with the vin number this would all be accurate. Overall good experience and good communication.

Likely to Recommend

Repair Quality

Customer Service

I was pleased with my car repair.

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Likely to Recommend

Repair Quality

The customer service was excellent and also the quality of work done to my care was excellent.

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Erin did a great job keeping us informed with what was happening with the work on our car. Thank you

Likely to Recommend

Repair Quality

Great communication and great job with our daughter’s car! Thank you

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

great

Customer Service

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Likely to Recommend

Yes, thank you

Repair Quality

Thank you for your awesome work on my vehicle and excellent service.

Customer Service

Thank you for working on my vehicle and providing me with your excellent service.

Returned Clean

My Experience

Some things were not put together properly. Drivers door mirror was not secured properly to door causing mirror to move when driving, and headlight was not adjusted after replacement. Paint job wasnt bad.

Likely to Recommend

Repair Quality

Better craftsmanship is needed. Loose drivers door mirror, no headlight alignment was made after headlight installation

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great people and excellent quality work.

Customer Service

Nice people.

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Likely to Recommend

Repair Quality

Great follow up by Erin

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Darryl was fabulous! I have had two cars in the body shop and the experience was excellent. I highly recommend.

Customer Service

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Likely to Recommend

Repair Quality

The collision team performed an excellent job on the truck

Customer Service

Very happy

My Experience

Alice and I appreciated Service Tech Moe handling our repair. Very knowledgeable and kept us in the loop on how the repair was going

Likely to Recommend

Second repair we have done at burns, son in law has had a vehicle repaired at burns

Repair Quality

Moe, was very good. Explained estimate and how it could vary depending on work…. Stated repairs could take up to two weeks to ensure we had the correct expectations.. vehicle was completed in 10 days

Customer Service

Moe, was very good. Explained estimate and how it could vary depending on work…. Stated repairs could take up to two weeks to ensure we had the correct expectations.. vehicle was completed in 10 days

Returned Clean

Likely to Recommend

Repair Quality

They were amazing keeping me informed along the way, helping handle everything with the Insurance company

Customer Service

They were amazing keeping me informed along the process and handling the insurance changes for me

Returned Clean

Likely to Recommend

A fantastic establishment‼️

Repair Quality

Staff at Burns were extremely welcoming, knowledgeable, encouraging, and reassuring.

Customer Service

Likely to Recommend

Did a superb job in every aspect.

Repair Quality

Daryl, the body shop person I worked with, did an excellent job outlining the repairs to be done, kept me informed of the progress, and delivered my repaired Ford Explorer in perfect shape. Thanks!

Customer Service

Super folks to work with.

Returned Clean