Burnside Express Collision - Greenwood

4.9 (1,603reviews)
97%
451 E. Stop 18 Rd.,  Greenwood,  IN  46143
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Shop AssistantSparkles

In operation 10 years, 5 years at this location.

A local family-owned customer service driven, insurance friendly collision repair shop. The repair center is one of 3 collision centers here in the Indianapolis area. This center is filled with the latest state-of-the-art equipment and paint technologies available today. Please stop by today for a free estimate and schedule for some superb, lifetime warrantied repair work. We work on all makes & models and work with all insurance companies to get the work completed.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,603)

My Experience

There are a couple of issues. I’m not happy with the gap between the two doors but apparently it’s due to the new parts being shorter than the original ones. They can’t fix it so I have to get used to it. Not happy about that. Also the driver side mirror has to be readjusted every time I start the car. They did tell us to bring it back & they will fix it. That’s inconvenient due to our jobs and being able to bring it back. We live between Franklin & Shelbyville, so it’s a bit of drive. The employees at this facility are very nice and take their jobs seriously..no complaints where they’re concerned.

Likely to Recommend

Repair Quality

Quick and communicative

Customer Service

Always available for questions

Returned Clean

My Experience

From the beginning everyone was friendly and very professional. The repairs were done in a timely manner and you can't tell where the repairs were made.

Likely to Recommend

Repair Quality

Super helpful, professional, and quick. I appreciate all the help.

Customer Service

Returned Clean

My Experience

Very happy with your work!

Likely to Recommend

Repair Quality

Experience was positive from start to finish.

Customer Service

Good job of keeping me up to date on the process.

Returned Clean

My Experience

Always a pleasant experience working with Burnside’s friendly and knowledgeable staff.

My Experience

Kyle made the experience smooth and responsive! I received regular updates and I was kept appraised of every stage of the process! I would highly recommend Burnside to anyone!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repair looks great and they finished sooner than expected... thanks y'all!!

My Experience

Easy to work with, professional and went above and beyond. Excellent service!

Likely to Recommend

I would absolutely recommend Burnside Collision. They were kind, kept me informed during the entire process, and finished ahead of schedule! Such a great place!!

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was personable and professional. I would definitely recommend your services to others who may need car repairs.

Likely to Recommend

Repair Quality

I already responded to this survey.

Customer Service

Likely to Recommend

Repair Quality

Great customer support and great bodywork.

Customer Service

Returned Clean

My Experience

My Experience

Damage repair looks great. My hatch will unlock but it won’t open on its own like it did before you fixed the scratches.

Likely to Recommend

Would be 1st recommendation to friends and family.

Repair Quality

Great work, great service.

Customer Service

Excellent staff, excellent service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Nice job on my new bumper.

Customer Service

Returned Clean

My Experience

Everyone was very friendly and helpful from beginning to end! You guys made the process extremely easy, I knew I was in good hands! The work done was perfect! I feel very satisfied and am so happy I was provided your company's contact info! You will be my go to in the future! God bless you all and thank you again!

Likely to Recommend

Repair Quality

From start to finish, working with Burnside was simple and fantastic! They are professional and made the process super easy!

Customer Service

The people at Burnside were professional, very nice, and extremely helpful!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I absolutely loved the updates that I received throughout the process of having my car repaired. The car repair looks great! The staff was so friendly and made the process go smoothly. I would definitely recommend Burnside Collision. Thank you again!

Likely to Recommend

Repair Quality

Burnside did an amazing job. I love how they kept me up-to-date and informed. The car looked great when I picked it up and I appreciate how they cleaned it up. Thank you again for the awesome job!

Customer Service