Burnside Express Collision

4.8 (2,979reviews)
96%
5700 W. Minnesota St. Ste A-1,  Indianapolis,  IN  46241

In operation 10 years.

A local family-owned customer service driven, insurance friendly collision repair shop. The repair center is 30,000 square feet and filled with the latest state-of-the-art equipment and paint technologies available today. Please stop by today for a free estimate and schedule for some superb, lifetime warrantied repair work. We work on all makes & models and work with all insurance companies to get the work completed.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,979)

Likely to Recommend

Repair Quality

Service, work, and communication are top-notch.

Customer Service

Returned Clean

My Experience

Outstanding communication throughtout the entire process.

Likely to Recommend

Definately would recommend.

Repair Quality

Results were outstanding.

Customer Service

Excellent start to finish.

Returned Clean

My Experience

Brandon was very nice & considerate.you finished the job 2 days early. Since I use a walker I could not come up the stairs. All your employees went the extra mile to make me feel like I was not an inconvenience.

Likely to Recommend

Repair Quality

Excellent service. Because I am handicapped & could not climb the stairs to the office the staff had to come to me, and all were polite & efficient . Thank you.

Customer Service

They were all excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The drivers door has really bad rattle when you shut it. It didn’t do that before

Likely to Recommend

2 personal vehicles fixed and 2 company vehicles fixed

Repair Quality

I thought there was something wrong with the door and might have some kind of rattle but I had other people listen and I’m going to wait and see how it goes

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I thought it was quick sufficient, from beginning to end.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The service was unbelievably awesome. It was perfect It was finished sooner than anticipated. The people I dealt with were extremely professional. I cannot say enough good about Brandon in adjustments, and the staff that took care of my car.

Likely to Recommend

I have already referred 2 people to you

Repair Quality

I got more than I expected

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car as finished earlier than expected and done with expertise. The staff was knowledgeable and kept me updated with the progress.

Customer Service

My car as finished earlier than expected and done with expertise. The staff was knowledgeable and kept me updated with the progress.

Likely to Recommend

Repair Quality

Very pleased with the customer service and work performed. Communication was outstanding. Appreciate the extra step to clean the car for pick up. Value the advise and guidance on how to / consider repair options. Very positive experience. Highly recommend. Brandi, Brian and office team were amazing. Thank you.

Customer Service

Returned Clean

My Experience

My Experience

Excellent customer w

Likely to Recommend

Repair Quality

Great customer service. Car looks like nothing happened.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My experience with Burnside was Amazing. They were courteous, friendly and kept me updated on progress of my car. Would highly recommend Burnside Collision to my family and friends.

Likely to Recommend

I would highly recommend Burnside.

Repair Quality

Kept me up to date on progress of my car

Customer Service

Car was like brand new.

My Experience

Great job Brandon was the best to work with Cherokee was the best to work with I could not ask for any better customer service. Everybody did a great job. Thank you. I would recommend you guys to anyone and everyone thanks.

Likely to Recommend

I used them before. This is my second time. Great job

Repair Quality

Great service. Great team

Customer Service

Brandon was the best Cherokee was the best Answered all my questions and concerns

Likely to Recommend

Repair Quality

Burnside went above and beyond with my car and they were so easy to work with. The costumer service was amazing.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Burnside was very prompt in the repair of my vehicle. Also they were helpful when it came to delivering my car to me when I had a financial situation that made it difficult to get to their shop to pick my vehicle up.

Customer Service

Excellent. My debit card was raided and they were patient in working with me to make my deductible payment and then delivered my car to my residence

Likely to Recommend

Repair Quality

Everything was wonderful! Convienent, timely, good updates, great customer service

Customer Service

Likely to Recommend

Repair Quality

Customer Service