Burnside Express Collision - Greenwood

4.9 (1,603reviews)
97%
451 E. Stop 18 Rd.,  Greenwood,  IN  46143
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Shop AssistantSparkles

In operation 10 years, 5 years at this location.

A local family-owned customer service driven, insurance friendly collision repair shop. The repair center is one of 3 collision centers here in the Indianapolis area. This center is filled with the latest state-of-the-art equipment and paint technologies available today. Please stop by today for a free estimate and schedule for some superb, lifetime warrantied repair work. We work on all makes & models and work with all insurance companies to get the work completed.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,603)

My Experience

Chad, George, and everyone did a great job throughout the entire process. They got my truck back to me quickly, and all cleaned up. I would definitely use them again. You can't go wrong with Burnside!

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Very good customer service Quality work Happy with timeframe from start to finish

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great communication, clean work.

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For all the reasons that I mentioned.

Repair Quality

My car looks great, as I think they did a really nice job.

Customer Service

The updates were greatly appreciated. At the start I didn't think it would be a big deal, but they turned out to be really helpful. Plus, everyone I cam in contact with was super nice and did an awesome job explaining thinks to me in non technical ways.

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My Experience

Burnside did an amazing job with the repairs to my Kia. They sent updates throughout the process and o never felt like “I wish I knew something”. They kept me up to date the entire time. The work completes was a bit involved. Would be a lot to explain, but they are professionals, without a doubt. Extremely pleased.

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Repair Quality

Easy experience. Wonderful communication.

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My Experience

Very professional and courteous experience. Everyone I spoke with, and without fail, from the receptionist to the manager was perfectly customer oriented! The text updates are a wonderful customer satisfier!

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Repair Quality

I took my new ram Cummins to burnside for paintless dent repair with a dent on the side of the bed. They got it in quick and I got it back the same day. You can’t tell there was ever a dent in it. Great communication and friendly staff. Will use again.

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Repair Quality

Delay in getting part. Not the fault of Burnside. Fair price. Nice work.

Customer Service

Great communication.

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My Experience

I especially appreciate the excellent updates. I also appreciated the speed if service, thoroughness, effectiveness, concern to keep me informed and respect my wishes, washing the exterior, sweeping the interior, cost-effectivenes, professional attitude. Thank you!

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Couldn’t be happier

Repair Quality

Very helpful, excellent work, warm and consistent communications

Customer Service

Professional and helpful!

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My Experience

They did a great job you wouldn’t even know that someone hit before. They even cleaned and vacuumed the inside my car out which I’m grateful for.

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They did more then what I expected they exceeded my expectations and kept me posted every step of the way

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Repair Quality

Loved how they kept me informed about my car. Looks good.

Customer Service

Very friendly

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My Experience

I had a great experience. My car was repaired quickly with updates along the way.

My Experience

Thank you. I felt informed, updated. Looks nice. Done quickly.

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Pleased at every point.

Repair Quality

DONE SOONER THAN I THOUGHT. LOOKS GOOD. I'VE BEEN DRIVING A LITTLE WHILE SINCE GETTING MY CAR BACK.NO ISSUES IN PERFORMANCE.

Customer Service

I was kept posted, informed throughout the repairs. In person the staff was a pleasure to interact with.

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My Experience

Appreciate all the time spent to find the right parts. Looks great!

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Everything looks great and communication was great too!

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