Burnside Express Collision

4.8 (2,953reviews)
97%
5700 W. Minnesota St. Ste A-1,  Indianapolis,  IN  46241

In operation 10 years.

A local family-owned customer service driven, insurance friendly collision repair shop. The repair center is 30,000 square feet and filled with the latest state-of-the-art equipment and paint technologies available today. Please stop by today for a free estimate and schedule for some superb, lifetime warrantied repair work. We work on all makes & models and work with all insurance companies to get the work completed.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,953)

My Experience

Excellent work and awesome communication from them on the status of how things are going.

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Repair Quality

Customer Service

Returned Clean

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Customer Service

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Repair Quality

The entire process went great. They communicated every step of the process while my car was getting fixed and the car looks great!

Customer Service

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Hands down. Amazing service

Repair Quality

The whole process was top notch. Fantastic employees. Fantastic communication. Fantastic service! I'm so impressed!

Customer Service

Outstanding. I've literally told all of my friends if anything happens to their vehicles, they should send them to Burnside

Returned Clean

My Experience

Great care and wonderful communication throughout the process.

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Repair Quality

Excellent job and service

Customer Service

My Experience

Brandy was super helpful in the whole process, answered all my questions, and was great to work with!! My car also looks fabulous, clean, and like new

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My Experience

No comments other than the fact that they did a very professional job. The employees I spoke to were respectful and answered any questions that I had.

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Repair Quality

They did a wonderful job !!!

Customer Service

My Experience

Brandi provided excellent customer service. While they were unable to complete the repair, they did as much as possible given the situation.

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Repair Quality

My issues were not the fault of Burnside. It was parts delivery which kept extending completion date.

Customer Service

Brandi was great. Stayed in contact and kept me up to date on progress.

My Experience

Staff was very friendly and professional. They definitely made sure my vehicle was in good hands and well cared for. My vehicle was returned to me in less than a week and looked like it was never in an accident. Very satisfied!

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Professional.

Repair Quality

Staff was very friendly and professional.

Customer Service

Greeted with a smile and very patient with explaining the process of repairing my vehicle.

My Experience

Overall the best service ever. Im never going anywhere else. Thank you brandy and everyone else..

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Repair Quality

Qùick repiar. Dayly progress updates. Completely satisfìed

Customer Service

Brandy was great

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Repair Quality

Body work completed to spec and on schedule. Staff was helpful, prompt, and professional

Customer Service

Returned Clean

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Repair Quality

Everything was done in a timely manner

Customer Service

She was very nice and professional

My Experience

Great communication, thank you!

My Experience

Brian and his team done fantastic work and i truly appreciate Brian helping me along the way dealing with my crazy insurance people. He was keeping me informed which relieved a lot of my stress. I will definitely be telling everyone about you guys. Thanks, Sarah

My Experience

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Customer Service

My Experience

I was pleased that my car looks almost brand new. On the right side of the car, you can’t tell that it was damaged. I liked that you all cleaned the inside of the car.

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Repair Quality

Customer Service

The staff are very friendly, showing good customer service.

Returned Clean

My Experience

The repairs made where done very well and the finished result was absolutely amazing. I would hands down recommend to anyone! Everyone involved THANK YOU for your excellent knowledge and experience.

My Experience

Brian was great and I appreciated the regular text messages containing updates on the progress of the work.

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Customer Service