Burnside Express Collision

4.8 (2,979reviews)
96%
5700 W. Minnesota St. Ste A-1,  Indianapolis,  IN  46241

In operation 10 years.

A local family-owned customer service driven, insurance friendly collision repair shop. The repair center is 30,000 square feet and filled with the latest state-of-the-art equipment and paint technologies available today. Please stop by today for a free estimate and schedule for some superb, lifetime warrantied repair work. We work on all makes & models and work with all insurance companies to get the work completed.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,979)

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Great communication

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My Experience

Great communication, quality repairs, very pleasant people to work with.

Likely to Recommend

Repair Quality

Everything is fixed, car is like new

Customer Service

Best customer service I've ever recieved. Great communication, responded to every concern immediately, very nice and polite people.

Likely to Recommend

Perfect

Repair Quality

Good job

Customer Service

Good job

Likely to Recommend

Repair Quality

The hood looks brand new and repair was done in a timely fashion

Customer Service

They answered and help me process the estimate

Returned Clean

My Experience

Excellent work and awesome communication from them on the status of how things are going.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The entire process went great. They communicated every step of the process while my car was getting fixed and the car looks great!

Customer Service

Likely to Recommend

Hands down. Amazing service

Repair Quality

The whole process was top notch. Fantastic employees. Fantastic communication. Fantastic service! I'm so impressed!

Customer Service

Outstanding. I've literally told all of my friends if anything happens to their vehicles, they should send them to Burnside

Returned Clean

My Experience

Great care and wonderful communication throughout the process.

Likely to Recommend

Repair Quality

Excellent job and service

Customer Service

My Experience

Brandy was super helpful in the whole process, answered all my questions, and was great to work with!! My car also looks fabulous, clean, and like new

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Customer Service

My Experience

No comments other than the fact that they did a very professional job. The employees I spoke to were respectful and answered any questions that I had.

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Repair Quality

They did a wonderful job !!!

Customer Service

My Experience

Brandi provided excellent customer service. While they were unable to complete the repair, they did as much as possible given the situation.

Likely to Recommend

Repair Quality

My issues were not the fault of Burnside. It was parts delivery which kept extending completion date.

Customer Service

Brandi was great. Stayed in contact and kept me up to date on progress.

My Experience

Staff was very friendly and professional. They definitely made sure my vehicle was in good hands and well cared for. My vehicle was returned to me in less than a week and looked like it was never in an accident. Very satisfied!

Likely to Recommend

Professional.

Repair Quality

Staff was very friendly and professional.

Customer Service

Greeted with a smile and very patient with explaining the process of repairing my vehicle.

My Experience

Overall the best service ever. Im never going anywhere else. Thank you brandy and everyone else..

Likely to Recommend

Repair Quality

Qùick repiar. Dayly progress updates. Completely satisfìed

Customer Service

Brandy was great

Likely to Recommend

Repair Quality

Body work completed to spec and on schedule. Staff was helpful, prompt, and professional

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was done in a timely manner

Customer Service

She was very nice and professional