Burnt Mills Auto Body
In operation 66 years.
A Family owned shop since 1960 , Burnt Mills Auto Body and Service is customer friendly and one of the leading repair facilities in the area. A staple in Silver Spring, Maryland since 1960. We Accept All Major & independent Insurance Companies and Welcome All Makes and Models. Family owned business with Many Employees with 20+ years of Experience. I-Car and ASE Master Certifications ready to deliver superior quality and service to all of our customers. Full body, frame, paint & mechanical services offered. Shop maintains a complete line of state of the art equipment and advanced technology. We place all of our customer needs and safety at the highest level, pre & post covid 19 sanitizing on every vehicle, so let us help you today with all your collision and service needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
On a scale of 1-10 the answer is 99. Honest, competent and friendly and respectful.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
There is no better customer service. For example, when I called to ask about towing a car to Burnt Mills due to an accident, Nick said, first, is your daughter okay? Is everyone else okay?” That sums up Burnt Mills.
Likely to Recommend - 5.0/5.0 -
See above, question 1.
Repair Quality - 5.0/5.0 -
Eric and hid team were outstanding. Superior professional body work and car wash above call of duty removing sticky spots from a road construction zone in another state. Incredible job. Thanks, Eric.
Customer Service - 5.0/5.0 -
Outstanding job. First, a highly professional body job, which was wonderful in its comprehensiveness, including fixing hidden damage. Second, Eric and his team washed the vehicle thoroughly, a process that required taking off some kind of sticky goo that splashed onto the car while going through a construction zone. Eric is a 10 star kind of guy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Location has bad traffic
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Given the experience that parts are back ordered, my car was done on a time frame I didn’t expect, as well I’m pretty happy about the repair itself!
Customer Service - 5.0/5.0 -
Eric was amazing about communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job!
Customer Service - 5.0/5.0 -
Very clear and told exactly what the procedure they are going to do.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very helpful and the quality of the work was exceptional!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything looked great,. The techs did the best they could reshaping the hood, considering they couldn’t order a new one. Paint and all parts work and look great. I know it was hard to get some parts, and the team worked hard to get them so we could get our car back in a timely manner.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you, Eric snd Nick for excellent service, kindness and friendliness. Nick, you gave me a ride home when I dropped off the car. When I picked up the car, I was so focused on interacting with Eric, I don’t think I even acknowledged your presence. Please forgive me! I appreciate you. I appreciate the whole team.
Customer Service - 5.0/5.0 -
Great people and environment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair work and customer service was top notch, the Autobody and repair specialist were professional and kept me abreast of the status of each phase of the process. Would highly recommend their service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees were super helpful and communicated with me throughout the whole process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job, team. I came over to the shop to retrieve some stuff out of the car after y'all had had it for a few days, and I was shocked at what a chaotic mess just the inside of the driver's side door looked like at that point, so when I picked up the car with it looking like it just came off the dealer's floor a couple of weeks later, I was delighted. It drives like a champ and looks just great. Thanks!!