Burnt Mills Auto Body
In operation 66 years.
A Family owned shop since 1960 , Burnt Mills Auto Body and Service is customer friendly and one of the leading repair facilities in the area. A staple in Silver Spring, Maryland since 1960. We Accept All Major & independent Insurance Companies and Welcome All Makes and Models. Family owned business with Many Employees with 20+ years of Experience. I-Car and ASE Master Certifications ready to deliver superior quality and service to all of our customers. Full body, frame, paint & mechanical services offered. Shop maintains a complete line of state of the art equipment and advanced technology. We place all of our customer needs and safety at the highest level, pre & post covid 19 sanitizing on every vehicle, so let us help you today with all your collision and service needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Could have done a better job of keeping me informed on status of repairs.
Customer Service - 3.5/5.0 -
Courteous but did not call me with estimate on repairs, I had to call them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good attention of the customer
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My insurance company also works with them often and recommended them.
Repair Quality - 4.5/5.0 -
The work was done very well, the people there are great. Only issue is that it took almost a week longer than expected.
Customer Service - 5.0/5.0 -
Nick is the greatest!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Burnt Mills Auto Body did an excellent job on our 2021 Honda Passport. They kept us informed during the process and answered all of our inquiries.
Customer Service - 5.0/5.0 -
Great Customer Service and support
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a good experience at Burnt Mills. My car was being repaired during the holidays and they did their best to have my car back to me in a timely manner. Carl and Nick helped me with updates and information best to their knowledge. Thanks to them and the rest of the team! Will definitely use their services in the future!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, wonderful work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Family already uses them
Repair Quality - 5.0/5.0 -
Excellent Job! Quick turnaround, very friendly, professional and communicative.
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I think this is the only place I totally trust, family business who cares
Customer Service - 5.0/5.0 -
people who cares about your needs
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work on my car, front and back, is perfect.Paint color, perfect. Price, good.Time you took to get to and do the work, way above average. Employee attention to my needs, a 10 (A) I couldn't be happier.
Customer Service - 5.0/5.0 -
The employees did everything to meet my needs. Polite, explained everything See first comment .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very good work, friendly!
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Staff were very friendly! We did have to call back after a week to find out the status - would be nice to have a system where you call proactively if there are delays in the original time estimate but not a huge deal.