Burnt Mills Auto Body

4.9 (495reviews)
100%
10753 Columbia Pike,  Silver Spring,  MD  20901

In operation 66 years.

A Family owned shop since 1960 , Burnt Mills Auto Body and Service is customer friendly and one of the leading repair facilities in the area. A staple in Silver Spring, Maryland since 1960. We Accept All Major & independent Insurance Companies and Welcome All Makes and Models. Family owned business with Many Employees with 20+ years of Experience. I-Car and ASE Master Certifications ready to deliver superior quality and service to all of our customers. Full body, frame, paint & mechanical services offered. Shop maintains a complete line of state of the art equipment and advanced technology. We place all of our customer needs and safety at the highest level, pre & post covid 19 sanitizing on every vehicle, so let us help you today with all your collision and service needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (495)

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Everything went smoothly, on time and great repair

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Everyone was good although it took long to get the parts need

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Carl was in touch with us and was helpful and very professional

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None

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I have already recommended Burnt Mills to anyone who asks.

Repair Quality

They are fast, efficient, effective and very easy to talk to.

Customer Service

Everyone is so helpful. From reservation to pick-up, I felt as though my car was their only and highest priority.

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Excelente

Repair Quality

Excelente servicio ya que no habla español pero trata me encantó

Customer Service

A pesar que no habla español trata y hace muy excelente trabajo

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Repair Quality

They were so communicative, professional and kind! Would definitely come again for any car concerns (if need be, hopefully not!

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Burnt Mills came highly recommended by people on our Neighborhood app. I plan to get on the app and say they were right. The reviews online are great.

Repair Quality

The work was done very well. Good service. Nice people in the office to talk with.

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I did not have to wait to talk with one of the workers. He took care of all the paperwork.

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My Experience

Dear Burnt Mills Auto Body staff. Our recent experience with having our CR-V (front-end collision) fixed at your shop was extremely GOOD! Staff were great, polite, and answered all our questions. The only constructive criticism I have is that within a couple of days of bringing our vehicle in for repair, we got an email from you (we assumed it was an automated email) indicating that your were nearing completion of the work and that you would let us know if there are any delays. We didn't hear anything more for well over a week. We decided not to call and bug you as we knew that completion of repairs could be affected by parts delays, etc. But the quick email followed by well over a week without any further notice left us to wonder what the delay was. That said, we wouldn't take our vehicles to any other shop but yours! Nice work on the vehicle. Thanks and best regards, Dave and Liz Wallenberg

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Repair Quality

We were very happy with the repairs to our vehicle. These guys really know their stuff! You will not be disappointed.

Customer Service

The guys at Burnt Mills Auto are very easy to work with and very helpful.

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Repair Quality

Job well done.

Customer Service

Job well done