C & L Auto Body of Plainfield, LLC
In operation 4 years.
C&L Auto Body is an MSO with 11 locations throughout Morris, Sussex, Warren, Union, and Middlesex counties in Northern NJ. All of our shops are equipped with all the latest equipment to repair today’s automobiles. We offer Down draft spray booths set up for environmentally friendly Waterborne paints. We use the latest technologies, including eight modern frame machines outfitted with the latest vision computerized frame measuring system for factory spec repairs and a computerized four-wheel alignment system. Our expert staff consists of I-CAR certified technicians. As one of top 20 rated facilities in the county for customer service, our mission is to provide customers with elite auto care. C&L’s high standards are designed to provide you with the best, most professional services that utilize the latest technological advancements in the industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you nice service
Customer Service - 5.0/5.0 -
Thank you
Returned Clean
My Experience - 5.0/5.0 -
Looks great and done on time.
My Experience - 5.0/5.0 -
My wife brought the car home and she is very satisfied I have not look yet!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are very satisfied with the work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone who reached out to me have been very pleasant, responsive and professional.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very helpful and explaining step by step instruction what was the first few process of getting an estimate of what was damaged and needed to be fixed. The office staff kept me updated on each stage of the process. The updates made me feel more at ease and my car was in good professional hands.
Likely to Recommend - 5.0/5.0 -
Very likely, which I already have informed others.
Repair Quality - 5.0/5.0 -
I was very happy how they explained step-by-step instruction of what is being done with my car. They also kept me updated on what stage my car was in in daily.
Customer Service - 5.0/5.0 -
The staff was friendly and helpful when explaining the process. Which made me more comfortable leaving my car.
Returned Clean
My Experience - 5.0/5.0 -
Job well done. Thanks for the step by step communication and getting everything done earlier than the estimated date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
There is a scratch that didn't get fixed
Customer Service - 4.0/5.0 -
I disagree with the explanation they give me about the scratch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There’s was a damage to my vehicle when I went to pick it up and I didn’t even leave the parking area, where the manager said that it was not done by them and insinuating that my 5 year old daughter or I had done it and suggested it could have been my purse which is a cloth backpack. I asked her what she wanted to do, She then proceeded to say that “just because it was in their parking area they cannot be held responsible.”Then stating then “if you parked your car at target and it got damaged would you hold target responsible.” I explained to her that the parking lot my car was in, was their personal parking lot, not a public parking space like target. Then she said, “ if your car was at your friend’s house and it got damaged, would you hold your friend responsible?” She adamant in accepting any responsibility and was rude beyond belief and left me floored because I payed my deductible upfront. I expected a professional customer service. I put my trust in them thinking I would get professional work done on my car, and at the slightest mishap on their end, they treated me like garbage. She did tell me it was a decision that the corporate manager would have to decide what to do. I was willing to come another day and have that little piece repaired I didn’t think it would escalate the way it did.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
the customer service is great but the repair of my car i’m not really satisfied with
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
100 % recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Very satisfied, excellent communication.
Customer Service - 5.0/5.0 -
Very good communication
Returned Clean
My Experience - 5.0/5.0 -
Great Job expect for the chrome that needs to be replaced.