Caliber - Aberdeen
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great work in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and prompt service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were friendly. The work that was done on my car was down to perfection. I would recommend anybody to Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The repair looks great but I noticed that something happened to the cap on my truck bed. It was kinda off kilter and caused the paint to rub a bit.
Customer Service - 3.5/5.0 -
Customer service was great and repair was good. Issue with my bed cover that I didn’t have before is the only thing that kept the rating from being higher.
Returned Clean
My Experience - 5.0/5.0 -
My car looks amazing so happy with the results. Thank you Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the moment I called to make the appointment, your team was very professional, kind, and helpful. Dawn was wonderful/she was willing to stay late to make sure my husband could pick up my car when it was ready.
Likely to Recommend - 5.0/5.0 -
Excellent work overall.
Repair Quality - 5.0/5.0 -
Excellent communication, quick response, and beautiful attention to detail. Top notch service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding job. Especially Dawn who I spoke on the phone with many times.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The ethical concerns regarding color were expressed by the primary staff member, Steven, who, along with other staff members, also engaged in ongoing harassment throughout the duration of my interactions. I am Mazon Rali Dickerson, and I have significant concerns about the performance of my 2024 GMC Canyon. An example of communication includes: "Good morning! Your vehicle is currently in line for disassembly. I will continue to keep you informed!" - Steve. To cancel, reply "STOP". My response: 'Incorrect terminology used: Disassembly. The correct term is disassemble, which refers to taking apart a complex object. Are you confused? Please review your camera footage. EEO violations are a serious matter. Furthermore, I am distressed by your conduct, which has caused emotional harm, and I am currently on bed rest due to a car accident that occurred on 13th May 2026. Today, I am requesting a refund because I need to take my truck to the dealership for repairs resulting from damage caused by Caliber Collision in Aberdeen, Maryland, 21001. Your staff has demonstrated disrespect towards a U.S. Army Veteran employed by the USDA Forest Service, some of whom are associated with the U.S. government. Don't contact me. This is a business that is always doing slippery slope business. The locals here in Aberdeen, Maryland, are suffering from your business practices. The 401(k) Forfeiture Class Action (Fordyce v. Wand Newco 3, Inc.) Add this to my file as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience. I would use this location again. Friendly and professional employees, front desk and service advisor. Received text notifications of the status throughout the process. Repair looks good. Car was washed and interior cleaned upon return. Rental car pick up and drop off was convenient. Thank you.
Likely to Recommend - 5.0/5.0 -
Based on this positive experience I would recommend this location and would use them again.
Repair Quality - 5.0/5.0 -
Looks great and my car was returned cleaned inside and outside.
Customer Service - 5.0/5.0 -
Very friendly and professional during all interactions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clear and honest communication about the progress of my repairs and they were never annoyed with my frequent calling
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The receptionist was the absolute best. She was kind, very attentive, spoke with passion and answered every question that I had.