Caliber - Aberdeen
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I am so very pleased with my repair with Caliber Collision and Taylor . I got frequent updates and it was finished early Dawn in office just delightful won’t hesitate to return to them Car is beautiful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great fast work
Customer Service - 5.0/5.0 -
good communication & customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was cleaned and back to normal!
Customer Service - 5.0/5.0 -
I don’t remember her name but the front desk attendant makes you feel at home soon as walk in and others the same
My Experience - 5.0/5.0 -
Steven and Dawn made this one of the best coustmer services I ever experience and received. The work done on the car was also excellent. Top Tier Service all in all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done very well
Customer Service - 5.0/5.0 -
Steven and Dawn were some of the best coustmer service i ever recieved. They made everything so easy and answered all my question and also eased my mind when ever I was worried
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and easy to deal with. Taylor was quick with estimate and Doug did a great paint job. They made it very easy with the rental car and my insurance So far it’s great !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Doug did a great job. Very pleasant to work with and goes above and beyond to make sure everything is done to my satisfaction. Would definitely use Caliber Collision in Aberdeen if needed again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love how easy Steven Fillmore and the receptionist made my experience so easy and welcoming.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this shop to others. I have had very positive experience with this shop in the past.
Repair Quality - 5.0/5.0 -
The scheduling, and updates were amazing. The work is excellent and was performed in an expeditious manner. I can also say that the customer service was top notch.
Customer Service - 5.0/5.0 -
The customer service was top notch. With customer service throughout various industries waning, I am grateful for the customer service received.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly staff. Communication was great and updated on progress regularly.
My Experience - 0.0/5.0 -
I was told the repairs would be 3-4 days. I received NO communication by phone, text or email. On day 3 I called to check the status and was told Steve would call me back. No call. On day 4 I called and Steve said he could not give me an update until tomorrow. No explanation. On day 5 I get a text saying my estimated date of completion is 14 more days. I called and spoke with the front desk and she explained the door is being delivered on Day 8. On day 10 I get a text that my car is in line for paint. On day 12 I call Steve to get and update. He said at least another week. No reasons no explanations. I asked why it took a week for the door to come in and he said the 1st door was damaged and had to get a new one. I asked why I was not getting updates and he said I text you yesterday to say your car is with a technician. That means nothing. My car was finally finished on day 15. The lack of communication was totally unacceptable. I’ve used Caliber Collision many times which is why I came back. I seriously doubt I will ever come again. Very disappointing.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The end result was great. Customer Service, when i called was awesome but my service advisor never reached out to me. Not even to let me know my vehicle would need extra time. A little more communication would have been nice.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for a pleasant experience. I appreciate the high quality of customer service and timely communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Worked with us on our schedule. It was great dealing with Dawn.
Customer Service - 5.0/5.0 -
Loved the updates posted to the portal.
My Experience - 5.0/5.0 -
Good customer service. Very professional and worked hard to get the job done. No issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No concerns about the service I received
Customer Service - 5.0/5.0 -
Professional and personable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had work done last year by Caliber Collision and I gave a 5-Star review. Once again, my recent repair experience is 5-Star. I was extremely satisfied with the results!