Caliber - Abilene - Post Oak Rd

4.8 (378reviews)
97%
3605 Post Oak Rd,  Abilene,  TX  79606

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (378)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating daily text updates, regular phone calls, and proactive status reports throughout the repair process. The timeliness of repairs receives high marks, with many vehicles completed ahead of schedule despite occasional delays due to parts availability or weather conditions. Quality workmanship is frequently mentioned, with customers noting their vehicles look brand new or better than before the accident. The clean, professional facility and attention to detail, including complimentary vehicle detailing, contribute to an overwhelmingly positive customer experience that generates strong recommendations.
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"Caliber was absolutely amazing! The staff is so friendly and I always felt heard and valued as a customer. The building is very nice and clean, and the staff ..." Read more
"It was a great experience from beginning to end! The entire team was friendly, kind and communicated well throughout the entire process. I was even surprised to get my Jeep back not only ..." Read more
"The customer service was amazing from start to finish. The regular updates on progress were so helpful ..." Read more
"Ready two days early! Detailed and cleaned up"
"Extremely pleased with getting my car that quickly! We were kept up to date on everything that was happening ..." Read more
"Finished it several days ahead of schedule. Great work"
"The car looks great. It was ready 4 days earlier than promised. I am very pleased with the experience. Thank you!"
"The work was completed ahead of time I was updated at each step of the repair process, ..." Read more
"I appreciated the daily updates, quick turn around time and my car was cleaned inside and out. 1010 recommend"
"They did an amazing job on my repairs! They were constantly updating me every step of the way and finished ahead of schedule that they estimated ..." Read more
"Everyday I received a update text about how things were progressing and they were on track to be done on time. It was ..." Read more
"Most definitely!! Texts every day! Vehicle ready before time quoted. Excellent personnel!! ..." Read more
"... respectful to me, it was clean and well-decorated. They kept me up-to-date on what was happening with my car." Read more

My Experience

Car looks great!

My Experience

Job well done

My Experience

Great group of folks running this location - you should promote Donny

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Hang ups along the way but Donnie went above and beyond to solve the situations!

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Repair Quality

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Returned Clean

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I would recommend this shop for repairs

Repair Quality

The shop has done a wonderful job on my repairs for my Mustang. It as done very fast and , my car looks amazing! 😊

Customer Service

Great customer service, I was texted about the progress on my car daily Thank you

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Got the job done quick and the repairs were seamless. I would highly recommend the Caliber collision on Post Oak.

Customer Service

Donnie was great! Got the job done quick and the repairs were seamless. I would highly recommend the Caliber collision on Post Oak.

Likely to Recommend

This time around doesn't take away from the previous experience we had. Last experience was definitely a 10 all around.

Repair Quality

Poor communication

Customer Service

Poor communication

Returned Clean

My Experience

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Customer Service

Returned Clean

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Repair Quality

Easy to work with, quick turn around time and responsive

Customer Service

Returned Clean

My Experience

When you think about it no one looks forward to going to the Mechanic. There’s a fear of dishonesty and lack of quality of work and poor communication . My experience was nothing like that. I was so impressed with Donny and the staff! Their attention to detail and ability to keep me informed through every step of the way reassured me that I was in good hands. My car looked brand new when I picked it up I can actually be the first person to say I look forward to going to the Mechanic.

Likely to Recommend

This the only place I’ll let work on my car

Repair Quality

Had an amazing experience they fixed my car in no time couldn’t be more happy with the work they did

Customer Service

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Repair Quality

it’s was great.

Customer Service

service was great.

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Repair Quality

Customer Service

Appreciated all of the communication and updates along the way!

Returned Clean

Likely to Recommend

Repair Quality

Fantastic people in great work

Customer Service

Fantastic people and great work

Likely to Recommend

Repair Quality

Customer Service

My Experience

We had an outstanding experience with Caliber Collision from start to finish. Donny , who was gentleman who handled my husband’s truck was exceptional. It was obvious he was an expert in his field. He was incredibly knowledgeable, confident, and professional, and he took the time to explain every step of the repair process in a way that was easy to understand. His expertise immediately gave us confidence that our truck was in the best hands. The woman in the office was just as wonderful. She thoroughly explained the after-care instructions and warranty information, making sure we understood everything before we left. The communication throughout the process was outstanding. From the moment we dropped off the truck, we received text message updates every step of the way. We always knew exactly where things stood, and that level of communication made the entire experience stress-free. The repairs were also completed much faster than we expected. We had heard that Nissan parts can sometimes take quite a while to arrive, so we anticipated a long wait. Instead, Caliber Collision completed the repairs in an impressively timely manner without compromising quality. Excellent customer service, true expertise, clear communication, and quality work this team exceeded our expectations. We highly recommend Caliber Collision and wouldn’t hesitate to use them again.