Caliber - Akron - Green

4.9 (1,513reviews)
99%
722 Liberty Green Dr,  Akron,  OH  44312

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,513)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting repairs that made their vehicles look brand new, often including complimentary interior and exterior detailing that exceeded expectations. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was frequently highlighted, with numerous vehicles completed ahead of schedule. Customers also valued the seamless coordination with insurance companies and rental car services. A few customers noted minor concerns, such as delays due to parts availability or small finishing details, as mentioned directly in their feedback.
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"Fantastic service with helpful and friendly staff. The repair work was absolutely top-notch. We appreciate the attention to detail and the care put into our repair ..." Read more
"When I receive my car back, it looked like brand new they detailed it inside and out better than my normal detailer. I am very pleased ..." Read more
"... possible way. After looking over the repaired area, could not specifically identify the repair area. It was perfect. The Caliber Collision team was very friendly, courteous, ..." Read more
"What a wonderful group of people! Very professional! Their work was immaculate!"
"The CRV we had repaired looks like it just came off the showroom floor. Their attention to detail is outstanding."
"Was done 2 days early. Great job!!!!"
"About a week earlier than expected"
"I got it back a week earlier than projected."
"The work was completed before the promised date."
"Was pushed out three days"
"Communication was timely and helpful during the entire repair process."
"Repairs were finished early, and looked great. They kept us updated regularly, including photos of progress.The team was extremely helpful, and took on extra ..." Read more
"Regular updates were provided, and everything was explained in detail."
"They exceeded all of my expectations. They communicated on a regular basis and assisted me with getting information from the insurance company that the insurance ..." Read more
"staff kept in contact with me on everything. 100%"

My Experience

Service was great, everybody was very helpful and patient would definitely go again.

Likely to Recommend

It was odd to me that I was told they were going to get rid of the small bag of cans in my car as they like to "clean up" cars and were going to get rid of it. I think that the practice of throwing out people's stuff out because you think it's trash is ridiculous.

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Returned Clean

My Experience

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Liz was great to work with

My Experience

Service was seamless and very courteous! Probably the smoothest car repair I’ve ever experienced.

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Excellent staff.

Returned Clean

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My car came back to me cleaner than when I bought it from the dealer as a CPO.

Customer Service

Every thing that I needed to know and nothing more.

Returned Clean

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Returned Clean

My Experience

Everyone was very helpful & great service & work was done excellent . ⭐️⭐️⭐️⭐️⭐️

My Experience

We use Caliber for all of our repairs. Amazing customer service and oue vehicles always come back looking like new!

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Car works great. It's pretty again!

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Returned Clean

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When I receive my car back, it looked like brand new they detailed it inside and out better than my normal detailer. I am very pleased with everything they did.

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Returned Clean

My Experience

What a great bunch of people to work with.

Likely to Recommend

I have seen many body shops, very clean and organized, with great customer service.

Repair Quality

Perfect match and they made sure good parts were put in place, not inferior parts.

Customer Service

Very pleasant and professional. A very clean and organized business, no junk or dirty areas. My car looked new and could not tell the fixxed areas from origanal. Very good communications throughout between them and insurance. Ended by the car being delivered to my house and it was very clean, Thanks too all!

My Experience

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