Caliber - Albuquerque - Dorado

4.6 (1,949reviews)
89%
221 Dorado SE,  Albuquerque,  NM  87123

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,949)

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Very professional

Repair Quality

She was very professional

Customer Service

Loved her very professional

Returned Clean

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Repair Quality

10good work. Thanks .. bob w.

Customer Service

10good work. Thanks .. bob w.

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

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Customer Service

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Overall, very good work.But like I said , i'm still a little disappointed on the knock that is still there , and that you guys said was taken care of

Repair Quality

So most of all the repairs are great but it still has the knock I spoke to you about

Customer Service

So most of all the repairs are great but it still has the knock I spoke to you about

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very communicative, polite, did great work on the subaru

Likely to Recommend

Repair Quality

My experience has not been completed. I have no received any follow up on the additional repairs I pointed out at time of “completion”. I am still waiting on a follow up call to schedule the installation of my bumper protection. Not satisfied at all.

Customer Service

Communication was awful! I had to reach out continuously. The updates via text did not state anything other then they were working on the vehicle. No actual information provided unless I called.

Likely to Recommend

Repair Quality

Very smooth, helpful staff,

Customer Service

Returned Clean

My Experience

My Experience

The team did a great job with the repairs! It was done quickly and looked and functionele great after. They were very friendly and helpful when I called

My Experience

James was really awesome and I was so happy with the result and how fast it was done!

Likely to Recommend

Repair Quality

Looks new!

Customer Service

James was awesome!

Returned Clean

My Experience

Alyssis was fantastic, truly. Really appreciate the relationship with enterprise rental as well, made things very easy for me

My Experience

James made an ordeal, care repair due to theft, an easy, positive experience. He was thorough, thoughtful and kind. He kept me in the loop, informing me all along the way. He provided outrageous customer service. He implemented your process and values to a tee! Impressive! I will definitely be back if I need help again and I will refer! Thank you, James for all your support and kindness!

Likely to Recommend

Repair Quality

Incredible customer service!

Customer Service

Returned Clean

My Experience

Alyssis was very personable, knowledgeable and professional. She kept me updated throughout the process and went out of her way to deliver my vehicle. The process was seamless. Thank you to Alyssis and the entire team. My truck looks great!

Likely to Recommend

I would indeed.

Repair Quality

The whole process was seamless. My rep kept me informed the entire time. She was very helpful and professional.

Customer Service

Very happy with my rep.

Returned Clean

My Experience

I am very satisfied with my repair on my RAV4. The repair was done quickly and the customer service was great! I would highly recommend them! It looks like there was never any damage.

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Customer Service

My Experience

Caliper met and exceeded all expectations. Your repair and detailing was great. Thank you Arthur and Gail Falconer

Likely to Recommend

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Likely to Recommend

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Customer Service