Caliber - Albuquerque - Dorado

4.6 (1,960reviews)
89%
221 Dorado SE,  Albuquerque,  NM  87123

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,960)

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Likely to Recommend

Overall, excellent service and workmanship

Repair Quality

Customer Service

Update calls were a little spotty, but overall very good communication.

Returned Clean

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My Experience

Alyssis was always keeping us updated and always made sure to return our messages. She was great!

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My experience surpassed my expectations. THANK YOU!!!

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Returned Clean

My Experience

Excellent service

Likely to Recommend

I have already recommended this shop to several people.They are a quality service.

Repair Quality

Matt was very thorough will all aspects of the repair. One of my main concerns was the color trying to match the purple. It was fantastic.

Customer Service

Everyone at caliber collision was very nice to me. I was kept informed every few days as to the status of the repair.

Likely to Recommend

Repair Quality

Customer Service

Totally dissatisfied need to take truck back ,if you want more information contact jay at shop on eldorado

Likely to Recommend

Repair Quality

Matt was phenomenal and trust worthy. I truly valued his expertise, kindness and genuine connection. Thank you!

Customer Service

Matt was phenomenal and trust worthy. I truly valued his expertise, kindness and genuine connection. Thank you!

Returned Clean

Likely to Recommend

Repair Quality

My car looks better than before! Thanks guys

Customer Service

David and James were great! Even Erika the times I called in! Super friendly all of them!

Returned Clean

Likely to Recommend

Repair Quality

I believe it was Mark who helped me, great guy, great service always kept me updated on my car with great detail, front desk lady was also amazing, super sweet and nice, thank you guys for everything!

Customer Service

I believe it was Mark who helped me, great guy, great service always kept me updated on my car with great detail, front desk lady was also amazing, super sweet and nice, thank you guys for everything!

Returned Clean

My Experience

The interaction with employees and technicians was highly satisfactory. Continuous updates were provided, ensuring we were well-informed, and the repair was completed satisfactorily. We are grateful for the team's efforts.

Likely to Recommend

My case was an exception as to how they treated me in my first dealings with them they were very quick to complete my repairs

Repair Quality

The repairs were excellent. There was massive damage to vehicle due to hail damage.

Customer Service

Mostly treated really well from customer service once they actually took possession of the vehicle.

Returned Clean

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My Experience

The staff was really friendly and helpful. The repairs were done really well.

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Repair Quality

They did really good work.

Customer Service

The staff was friendly and helpful.

Returned Clean

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I was very impressed

Repair Quality

It looks great . They did more work than I expected

Customer Service

Very friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Seems to be a veruy professional operation

Repair Quality

I picked up my vehicle on 12/2 and so far it has driven fine. It was actually a week later then promised but looks and handles Ok so far. My POC,Matt, was easy to deal with and kept me informed of any changes or updates

Customer Service

Sometimes, when i requested a return phone call, It didnt happen

Returned Clean