Caliber - American Fork

4.8 (4,643reviews)

94%

(801) 610-1028

62 North 1020 West, American Fork, UT 84003

94%

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62 North 1020 West
American Fork, UT 84003

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About Caliber - American Fork

See Photos

62 North 1020 West
American Fork, UT 84003

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (4,643)

Sort By:
Newest
Rating

3,830 Customers Rated

5 Stars

69.4% Complete

(3222)
4 Stars

8.4% Complete

(388)
3 Stars

2.2% Complete

(101)
2 Stars

1.1% Complete

(53)
1 Star

0.4% Complete

(20)
< 1 Star

1% Complete

(46)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for exceptional customer service, described as friendly, professional, and genuinely caring. Communication was a standout strength, with customers appreciating regular text updates throughout the repair process. Many were pleasantly surprised when their vehicles were completed ahead of schedule. Customers also highlighted the added touch of interior and exterior cleaning as going above and beyond. A few customers noted areas for improvement directly from their experiences, including inconsistent proactive communication after pickup, occasional delays in repair completion, and isolated quality concerns such as residual debris or misaligned parts. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness

"... wanted to make sure I was satisfied with the repairs. My entire experience with your shop was top notch! But the thing that put me over the top with gratitude ..." Read more

"Fabulous work. Fabulous communication. I highly recommend Caliber."

"... beginning, you were very attentive and professional. The work was done very well, they completed the repairs quickly, and you kept me informed throughout the entire process. ..." Read more

"The engine has a leak the color doesnt match. They left my AC cap off after refilling it and left ..." Read more

"There is still glass fragments in our seats. I was cut today by a little piece of glass as I put ..." Read more

"They took great care of my car! Got it back to me sooner than the expected date they gave me. Everything turned out amazing."

"Beautifully done, under time and under other estimates"

"... messages during the process kept us in the loop. And you had our car finished 11 days before planned. Very close to perfection!" Read more

"... delivery was extremely professional and efficient. I was expecting at least 2 weeks to complete the job, but I got my truck back in 4 days. Excellent work and very good communications." Read more

"It took over 6 months for me to get the vehicle back"

Service Quality
Timeliness

Service Quality
Timeliness

"... wanted to make sure I was satisfied with the repairs. My entire experience with your shop was top notch! But the thing that put me over the top with gratitude ..." Read more

"Fabulous work. Fabulous communication. I highly recommend Caliber."

"... beginning, you were very attentive and professional. The work was done very well, they completed the repairs quickly, and you kept me informed throughout the entire process. ..." Read more

"The engine has a leak the color doesnt match. They left my AC cap off after refilling it and left ..." Read more

"There is still glass fragments in our seats. I was cut today by a little piece of glass as I put ..." Read more

"They took great care of my car! Got it back to me sooner than the expected date they gave me. Everything turned out amazing."

"Beautifully done, under time and under other estimates"

"... messages during the process kept us in the loop. And you had our car finished 11 days before planned. Very close to perfection!" Read more

"It took over 6 months for me to get the vehicle back"

Gary (Chevrolet owner) reviewed 8/8/26

Marianne (Audi owner) reviewed 8/7/26

Lisa (Nissan owner) reviewed 8/6/26

The car looks great!

The staff was kind and helpful.

Rachel (Hyundai owner) reviewed 8/6/26

William (Honda owner) reviewed 8/6/26

William (Toyota owner) reviewed 8/5/26

Process was slower/took longer than expected. But the end result was great. I wasn't expecting the car to get a thorough cleaning as part of the repair and I really appreciated that

Communication was good, I was able to reach out with questions and get a reply. They were very friendly in person when I was at the office as well

Tamilyn (Honda owner) reviewed 8/5/26

Thanks for making it look brand new.

Thanks for all your help.

Seth (Toyota owner) reviewed 8/4/26

Made it super easy and stress free. I really do appreciate it!

Kevin (Mazda owner) reviewed 8/4/26

James (Hyundai owner) reviewed 8/4/26

Richard Allen (Honda owner) reviewed 8/3/26

This was the 2nd time cal col has fixed the car. I was very satisfied with the work done. A special thanks to Melanie in processing the paper work. Thanks to all who worked on the honda

Very

HAPPY ABOUT T HE EXPERIANCE ALD THE STAFF. 2nd time Esp melony

Happy happy happy

Craig (GMC owner) reviewed 8/3/26

From working with insurance to rental cars, it was smooth and easy. I appreciated the text updates to know how the repairs were going. I got my vehicle back in prestine condition and cleaned.

Sarah (Hyundai owner) reviewed 8/3/26

Katherine (Toyota owner) reviewed 7/31/26

Caliber Collision made this whole process so easy. From insurance and rental car and doing such a fabulous job on my car. I’m very very pleased!

Karson (Kia owner) reviewed 7/31/26

Ivy (Honda owner) reviewed 7/30/26

Joel (Toyota owner) reviewed 7/26/26

They have always worked well with my vehicle repairs.

Friendly and kind.

Justin (Ford owner) reviewed 7/23/26

Kaitlin (Honda owner) reviewed 7/23/26

James (GMC owner) reviewed 7/21/26

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Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Caliber - American Fork

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - American Fork

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,643)

3,830 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -