Caliber - American Fork

4.8 (4,659reviews)
94%
62 North 1020 West,  American Fork,  UT  84003

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (4,659)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job and finished the car a little bit earlier than they originally estimated.

Customer Service

My Experience

Everything went smoothly with my car repair. The communication was great and the repair went much faster than expected. Everyone was friendly and helpful.

Likely to Recommend

Repair Quality

They were friendly and easy to work with. They also finished my car much faster than expected and do a great job!

Customer Service

Likely to Recommend

You treat your customers very well and let them know when their car will be ready.

Repair Quality

At first I realized my clock and music were not working, but I went back and both were fixed immediately!

Customer Service

The people were very friendly and helpful.

My Experience

Caliber Collision always comes through! They are courteous and accommodating to our individual situation and needs. I’ll never go anywhere else…10/10!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

The team did great and communicated well!

My Experience

Melanie was awesome. Super simple from start to finish and got my baby back within DAYS! 10/10 will use them again if I need to but will also recommend everyone I talk to Caliber. Thank you for everything!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a great job and only had my car a few days. They had originally said up to 1.5 weeks.

Customer Service

Did not have contact with them, but they did a great job on my car.

Likely to Recommend

Repair Quality

Excellent service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Service was quicker than promised and I was very pleased to get updates throughout the process! Very professional and my car is back to good as new! Thank you!

My Experience

I’m a 77 year-old widow with a little dementia, bringing my car to you all by myself, because I backed into a rock which knocked out my sensors for my side mirrors. The technician that I lucked-out getting from your company was Austin, and he was phenomenal! He explained every single thing that was going to be done along the way, helped me get a rental car, and called me a couple of times at home just to assure me that they were getting things done on time. He told me he hadn’t been in the business very long, but you would not know that by the service and the knowledge that he displayed every time I asked him a question. I thought he knew that I needed a little extra help and so he treated me with extra care?—- I don’t think so, I watched him with other people as well and he was just as kind and helpful. He told me he’d try to get the car worked on right away and I’d get it in just a few days. I can’t remember how many days he told me, but he lived up to his word! Then when I was returning the rental car to you to pick up my finished car, on the way there, I got lost and couldn’t find your business. I stopped, and I called your shop and Juan answered your business phone. I told him who I was, and HE even remembered me!!! He said I wasn’t too far away and stayed on the phone with me until I got to your shop! Needless to say, after seeing my car washed and clean so well; AND the bumper and the sensor and the side panel looking so great, and the amazing customer service I had from your employees, I was hooked!! I would recommend that everyone get their car fixed with you! Thank you, thank you for your kindness, your excellent service, and your fantastic work! Raynee B I know this is flowery and a bit over the top, but the experience that I had was so friendly, kind, and caring, not to mention my car looks like nothing has happened to it – the work you did was amazing. Bottom line, the work was beautiful and you can’t even tell that I hit a rock! And that customer service I got was exceptional.

My Experience

Fixed the damage quickly, did a great job and got it back a day early than expected:)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Got my vote. Will definitely use them again for other projects

Repair Quality

Great communication, excellent work and clear direction. Made a stressful situation simple and flawless!

Customer Service

Excellent service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

I appreciate how well Caliber communicated with me. My rep was also fantastic she took great care of me and my car.

Customer Service

Returned Clean

My Experience

Beautifully done, under time and under other estimates

Likely to Recommend

Repair Quality

Customer Service

My Experience

The estimator and the team were awesome. They communicated well and finished before schedule. I appreciate them so much!

Likely to Recommend

Repair Quality

Keela and the team were awesome and I appreciate them so much. She went above and beyond and my vehicle looks beautiful! Thank you!

Customer Service

Fantastic service overall!