Caliber - Annapolis

4.7 (4,965reviews)
93%
185b Defense Hwy,  Annapolis,  MD  21401

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,965)

My Experience

I did appreciate the costumer service received through the service repair

My Experience

I made my appointment on Tuesday was able to get in on Wednesday and my Venza Hybird was done on Friday. My driver side doors had to be replaced. I am very happy with the service. Fantastic job Caliber Collison in Annapolis-Defense Hwy.

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Returned Clean

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Returned Clean

My Experience

My Experience

Tom made navigating the unpleasant situation of a “dent and dash” car repair a super amazing experience. Rude driver banged my car and left the scene of the crime so not very a lol. Tom kept me informed diligently through the process. Everyone in the office was super considerate and polite and conscientious about my needs. The work is beautiful as many people have commented about it. I can go on and on saying fabulous things, however you should be able to tell that I am a fan.

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Repair Quality

Super fabulous service!

Customer Service

All were professional. Tom made unpleasant experience of navigating a car repair very exceptional.

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My Experience

Likely to Recommend

My experience with Caliber Collision is outstanding. I rate my experience a 10+. I had multiple bids, but felt that the personnel and workmanship was far superior at Caliber. When I picked up the car, I knew that I was correct. By the way, I paid for the repair out of my pocket. It was not an insurance financed job. Tommy kept me informed and answered all my questions.

Repair Quality

My experience with Caliber Collision is outstanding. I rate my experience a 10+. I had multiple bids, but felt that the personnel and workmanship was far superior at Caliber. When I picked up the car, I knew that I was correct. By the way, I paid for the repair out of my pocket. It was not an insurance financed job. Tommy kept me informed and answered all my questions.

Customer Service

My experience with Caliber Collision is outstanding. I rate my experience a 10+. I had multiple bids, but felt that the personnel and workmanship was far superior at Caliber. When I picked up the car, I knew that I was correct. By the way, I paid for the repair out of my pocket. It was not an insurance financed job. Tommy kept me informed and answered all my questions.

Returned Clean

My Experience

My truck looks brand new. Dave did excellent work and Tami and Katie were great! Thank you.

My Experience

Great job. Thank you.

My Experience

Hi, This is Yvonne Tongue im very satisfied with my car repairs. I thank God for giving it back to me. Thank you to Caliber Collison for putting her back together.

Likely to Recommend

Repair Quality

Today I really drove my car , And it was awesome it didn't feel like it was in an accident. So thanks for taking care of my caliber Collison.

Customer Service

When ever I called about my car the associate who answered the phones was always nice she heard the assignment and got it done. And thanks Tommie for always following up with me.

My Experience

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My Experience

Good work and great explanation of services rendered

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⭐️⭐️⭐️⭐️⭐️

Returned Clean

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My Experience

The best team, best follow-up, perfect repairs, painless experience. Tommy was so helpful. Actually the entire staff was fun friendly and effectiv people

Likely to Recommend

I would say a 12

Repair Quality

This is an excellent company. Tommy and the entire staff are so customer oriented. Great follow up and detailed explanation of the task. Workmanship was perfect

Customer Service

My Experience

Great service from Tommy and the Caliber team! Car's running fine, everything is like new. Professional workmanship & communication.

Likely to Recommend

Repair Quality

So far it looks like Caliber"s repair work is excellent. Their overall customer service approach can also be described as excellent.

Customer Service

Professional and excellent.

My Experience

The service did not take long at all. My car was back to the way it was. Communication with dealer was excellent! Will definitely be back! Tommy was super nice & helpful with any questions and concerns!

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My Experience

Good job communicating status and quick repair

My Experience

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Returned Clean