Caliber - Annapolis

4.7 (4,997reviews)
94%
185b Defense Hwy,  Annapolis,  MD  21401

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,997)

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate the texts keeping me in the loop on the status of my car.

My Experience

My Experience

Excellent work and good interactions with staff.

Likely to Recommend

Repair Quality

My car was repaired here through an insurance claim after an accident. I appreciate that the work was completed in a timely manner. However, I did notice a dent behind the right side of the number plate and the bumper does not look symmetrical on both sides. These concerns were not present before the accident, and I would like to have the vehicle looked at again so the bumper can be properly aligned and the dent addressed.

Customer Service

Likely to Recommend

se los recomiendo a otros amigos, porque son muy confiables y hacen un buen trabajo

Repair Quality

Muchas gracias, hicieron un buen trabajo, estoy muy satisfecha

Customer Service

Hicieron un buen trabajo, muchas gracias

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Fantastic job and Derick was communicative and all around awesome to work with.

Customer Service

Returned Clean

My Experience

Excellent job

Likely to Recommend

Yes I would recommend to all my friends and family

Repair Quality

Thanks for the amazing Caliber Collision, I’m super happy about the results of my car

Customer Service

Super satisfied with the customer service:)

My Experience

Wonderful service. Jennifer and team Caliber were a pleasure to work with!

My Experience

Excellent communication

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Excellent job. Completed in only few days!!!

My Experience

My experience with your shop was great overall. Derrick was very professional and kept me well informed throughout the process. My only complaint is that it appeared as though someone had rifled through my center console. Everything had been tossed around and as far as I can tell there is about $5 in change missing. Not a big deal, but I thought you should know about it.

Likely to Recommend

I want to give you a 10 for this because I feel like you did a good job with the repairs. However, I feel extremely dissatisfied with how dirty the interior was and the manner in which my belongings were rifled through and strewn about.

Repair Quality

I have not had a nice and sunny day yet since I picked it up to get a really good look at it. But on an overcast and rainy day it looks like you did a great job.

Customer Service

Derrick was very professional and kept me well informed of the progress the entire time.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This is my go-to shop for car repairs.

Repair Quality

While I don’t like getting in accidents, I do like knowing I can take my car to this shop when I do have one. Solid work every time and great staff.

Customer Service

Staff are always fantastic and ensure I navigate the repair process smoothly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Aaron and the whole team were great!! Thank you!

Likely to Recommend

A good professional team.

Repair Quality

Aaron and the team did a great jog: clear explanation of the process and work, daily text updates and they completed the work ahead of schedule. Many thanks.

Customer Service

All team members were great!

My Experience

Brought my wife’s truck into caliber collision, figured we would go with this great company yet again after having to bring my personal vehicle in for some great quality repairs I felt it was only right. As I expected, they took phenomenal care of my wife’s truck no issues. Aaron was the person that facilitated everything for us. Phenomenal explanation of what was to be done as well as what was done. 10/10

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I noticed when I got my car home that there’s a gap between the replaced bumper and the body of the car. It doesn’t look good

Customer Service

Everyone was good

Returned Clean

Likely to Recommend

Repair Quality

Customer Service