Caliber - Annapolis

4.7 (4,992reviews)
94%
185b Defense Hwy,  Annapolis,  MD  21401

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,992)

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My Experience

Awesome folks at C.C. really went out of their way to accommodate me. Made the entire process seemless and quick.

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Wonderful

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Outstanding and Porofessional

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Workman ship was excellent. The car was returned cleaner than when I dropped it off.

Customer Service

From my initial contact when I came for the estimate and all subsequent contact with Kisha Fleming and other member of the staff were very professional. I especially appreciated the updates that Kisha Fleming provide during the repair process.

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I'm very satisfied with my car and I give you guys a 10

Customer Service

My Experience

My Experience

Erica was great to work with. I appreciate the communication and getting the car done early. I also appreciate the manager getting my HOV sticker off the bumper.

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My Experience

The true test of workmanship is to ask this question a few weeks after the repair. This would allow the customer to more thoroughly test his vehicle.

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I again state that the time to ask this info is a few weeks after the repair to ensure everything is working normally..

Repair Quality

The true test of your workmanship should be evaluated at least one month after the repair, and not immediately after the repair.

Customer Service

Kisha did a very professional job!

My Experience

I was very please with the repair of my car. Kasha could not have been any kinder...she deserves a GOLD star! I picked up the car today four days earlier than promised which was great! I will be a walking advertisement for Caliber! I'm so happy USAA directed my there. Thank you again for ALL your help and service...an added bonus is the fresh popcorn...my weakness! :)

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I hope I don't need a collision company again but if I do I'll be on their doorstep!

Repair Quality

It looks wonderful!

Customer Service

Kisha kept me well informed.

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Returned Clean

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Front grill was repaired and one clip was missed

Customer Service

The initial representative Nicole was stubborn and refused to take into account the previous quote I provided. She disagreed with the required parts and ended up needing for the repair that resulted in delaying my repair

My Experience

I was completely impressed with the level of communication I received. I was up to date the entire time about the status of my car.

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have reco'd several folks over the years

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always friendly and helpful!! Top notch staff!!!

Customer Service

kept us well informed

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Returned Clean

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