Caliber - Annapolis
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is already our second use of their services
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Parking was tight, but the staff didn't cause a fuss. My daughter liked the popcorn machine.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I'll recommend Caliber to friends
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent outcome. Car looks 5 years younger.
Customer Service - 5.0/5.0 -
Excellent work on all aspects by Kisha Fleming who kept me informed and explained all aspects of the aprocess from estimate to car pickup
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
staff provided excellent communication and so far work looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0 -
The actual repair work seems fine, but the transaction was harder then it needed to be. I did not get updates on when my car was going to be ready. It was difficult to get an answer from my service advisor as to when the car would be ready. When I showed up to get the car, it had not been washed and I had been overcharged for the tinting service. I had to be pretty insistent to get a receipt for the tinting to see the actual price and once I did, it showed the price was $70 and not the $215 that I had already been charged. If I wouldn't have insisted on seeing the receipt, I would not have known. Now I have to wait for a check refund in the mail. Also, the wash job was terrible, and there is still residue from something on the interior door panels that I had to clean up myself.
Customer Service - 1.5/5.0 -
See previous comments.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
Car looks great, however, after getting my car home I realized that 1. I have no front right blinker and 2. The right blinker also goes very rapidly unlike a normal blinker.
Customer Service - 5.0/5.0 -
Customer service was excellent. Tricia was wonderful and kept me updated frequently. Pretty upset with the shop and my blinker situation after getting the car repaired.