Caliber - Annapolis
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really loved the daily updates. I especially liked the email telling me that my Hinda was happy there. I thought the daily emails were a great touch. Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Most importantly, regarding your customer service, everyone was very helpful and proffessional. Also, the times we went to the shop was near closing and no one tried to rush with the process even though it was end of business day. That's a big thing! Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job and great communication on when my car would be done. Thank you especially to Nicole who was very professional - give her a big raise!
My Experience - 5.0/5.0 -
They kept me updated and we're super nice. They did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would choose this shop over any other shop hands down, no questions asked!!!
Repair Quality - 5.0/5.0 -
The service done to my van was beyond outstanding and I could not tell where the initial damage had taken place!
Customer Service - 5.0/5.0 -
Hailey and Kisha were AWESOME and kept me updated with the status of my van. I do not have anything negative to say about this company at all
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Over all satisfaction but needed to return vehicle because of minor buff marks left on surface.'
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The bumper seems to be of a lower quality than the original bumper
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
everybody at the shop was pleasant and helpful
Likely to Recommend - 3.5/5.0 -
The exterior body work they did was good
Repair Quality - 5.0/5.0 -
The body work that was done, was done well
Customer Service - 3.5/5.0 -
Vehicle was supposed to be done on Wednesday and was not complete until 515pm on Friday which meant I was unable to pick it up until Monday
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Keisha was great. The front desk receptionist needs some basic customer service education.